Bao Phan Email & Phone Number

Huntington Beach, CA, US

Princeton, New Jersey, US

.Validate automation machines used for inspection and production (Keyence, Komax...).Update BOM on Agile and work with the logistic-supply chain department to maintain the inventory flow..Perform Material/Process Qualification for new suppliers and new components..Apply LEAN/6 Sigma concept for improving process and Production..Revise/Improve fixtures and.

• Support R&D engineers fabricating delivery system for the mitral valve, catheter, and stents inspection.
• 3D Printing, and Image Segmentation of the pig’s heart from the CT scan to model the 3D printed heart.
• Sew pigs’ hearts to prepare for wet lab experiments, assemble and design fixtures for experiments.
• Use uniaxial testing machine to test strength of anchors, nitinol stent, suture knots and valve sheaths
• Establish Catheter Testing Protocol, Inspection forms

Irvine, CA, US

.Operate the CNC lathe machine to process Formbore pistol products..Use the CMM machine to inspect parts

Yorba Linda, California, US

• Perform technician hand skills on each step from the beginning to inspection.
• Operate and troubleshoot machines such as laminators, braiding, coil-wiring.
• Learn steps of R&D engineering to prototype customers’ orders.
• Modify machine components and create fixtures by using SolidWorks and 3D SLA printer.
• Help engineers with the final inspection, brainstorming new product design.
• Coordinate with manufacturing manager to troubleshoot inventory shortage.

• Used SolidWorks and 3D FDM printer to creates models used for rats’ surgery.
• Analyzed data with MATLAB for brain imaging used Optical and Ultrasound techniques.
• Performed wet lab tasks and helped to prepare rats for surgeries.

Ho Chi Minh, Ho Chi Minh City, VN

• Searched and phoned people selling their cars to convice them to post on Carmudi website.
• Convinced car dealers to join Carmudi partnership with different benefits packages.
• Guided new customers to use their accounts on Carmudi platform, helped existing ones to enhance their posts and by passed technical problems to IT department.
• Reported numbers of called customers and recommended for targeting strategies every month.
• Being the first Tele-sale agent of Carmudi Vietnam – The auto e-commerce startup.
• Established the tele sales procedure for other agents working in different regions.

Melbourne, Victoria, AU

• Maitained the Sales Support team’s generic mail box and forwarded mails, cutomer requests from Contact Center to appropriate product and Sales team channels.
• Followed and assigned customers referrals to Sales team, kept track of application for Portfolio team and submitted Pre-Appove cases to GHP department.
• Prepared daily reports of Pending cases and statistic data for Harveynash - third party and monthly Fraud/Complaint Reports for Sales Admin team.

Bachelor'S Degree, Bioengineering And Biomedical Engineering Minor In Material Sciences

Master Of Engineering - Meng, Mechanical Engineering

Associate’S Degree, Bioengineering And Biomedical Engineering

Bachelor Of Commerce (Bcom), Entrepreneurship/Entrepreneurial Studies