Bao Dinh Email & Phone Number

Menlo Park, Ca, Us

San Jose, Ca, Us

Cisco Webex Collaboration SMBService owner for Cisco Webex Admin portal; servicing front end application for 100k+ usersacross 62 countries to manage Webex subscriptions. Responsible for defining quarterly KPIs that map to outstanding backlog.Designed and developed an optimized eccomerce workflow to reduce external dependenciesfrom subscription vendor, leading to a reduction of 50% in the mean time to resolve (MTTR) for TAC engineers handling customer cases.Technologies Leveraged: Javascript, React, Node.js, NestJS, NX Tooling, Docker, EC2, Redis, AWS SQS, Postgres, Jenkins, Grafana, Amplitude, Kibana

San Jose, Ca, Us

Cisco Webex Collaboration SMBImproved subscription provisioning time by more than 50% (from ~40s to ~15s) for Webex SMB Admincustomers. For the first 1.5 month of traffic, improvements led to a quicker user experience/80%decrease in delays, resulting in $70K worth of orders provisioned.Lead efforts alongside solutions architect to establish the infrastructure for BU’s first monorepoin attempt to simplify dependencies, collocate engineering resources and reduce engineering friction by increasing tooling for 4+ teams across 50 engineers.Technologies Leveraged: Javascript, React, Redux, Node.js, NestJS, NX Tooling, Docker, Redis, Postgres, Jenkins, Grafana, Amplitude, Kibana, Redux, Cypress, Gauge, Enzyme, Jest, Cypress

Novant is a platform that facilitates a dynamic shift-based ecosystem for businesses and hourly paid employees. High turnover rates, scheduling conflicts, and limited opportunities impair the current system of employment. We benefit businesses by eliminating their turnover risks and consequences by redefining an employee’s work arrangement to a single shift. Employees with skills that are transferable across stores, brands, and industries will now have opportunities to work shifts at any business on the platform in order to maximize their earnings and have ultimate control of their schedule.

Seattle, Wa, Us

Responsible for teaching students about server-side development by means of building a sophisticated full-stack web application. Concepts covered include communication protocols, REST, containerization, in-memory data stores, Microservices and asynchronous messaging.Duties include facilitating course concepts, creating lab content, writing programming tutorials/exercises, writing and improving unit tests for assignments and standardizing course infrastructure for future enrollments.

Seattle, Wa, Us

Responsible for teaching undergraduate students at the University of Washington how to write computer programs to work with data using modern and reproducible techniques.The technologies/skills covered (R, CLI, Git, APIs, Data Visualization) serves as a technical foundation for students to build upon as they continue to develop more technical skills. Duties include facilitating lecture content, presenting programming demonstration, writing standardized lab slides, and grading assignments and projects for code quality and correctness.

Seattle, Washington, Us

Designed and implemented reusable React UI components for organization's internal visualization library used to refactor the existing visualization codebase. Refactored an existing visualization in production with implemented UI components in order to create documentation for future development. Technologies Leveraged: Javascript (ES6), React, D3, Chai, Enzyme, Version Control (Bitbucket)

Bachelor Of Science - Informatics, Computer Software Engineering

Associate Of Science - As