o Managed the category strategy by developing strategies to increase sales, market share and profitability of imported productso Developed promotional plans, launched products and performed pricing analysiso Conducted research to identify consumer trends, preferences and behaviorso Developed and maintained relationships with international suppliers and vendorso Improved cost efficiency and pricing strategies for imported productso Monitored, analyzed and forecasted sales, trends, and market share of imported productso Supervised the merchandising and product selection process to ensure accuracy, quality, and customer satisfaction

o Be a part of an entreprenuerial team to deploy new e-commerce platform in Vietnam from sratcho Working with different stakeholders from initial planning to operationally thriving platform o Responsible for entire vendor management process from onboarding to coaching vendors to ensure they abide by relevant KPIs and SLAso Training and auditing vendors periodically to ensure the standardize procedures are followed.o Improving customer satisfaction by monitoring KPIs of vendors on relevant systems.o Coming up with initiatives to semi-automate product uploading and vendor progress payment calculations which saved time and facilitated better workflow efficiency o Creating seasonal private design portfolio depends on market needs; pricing management to keep platform-own products more competitive.o Strategic cooperating with major brands such as Fahasa, Sociolla, Insider to enhance business effectiveness in local market

- Team Management and Development- Procurement and Purchasing management▪ Ensuring stock availability during holiday by working tightly with suppliers to forecast consumption capacity.▪ Continuously building backup vendors to secure inventory on fast moving goods.▪ Establishing a routine inspection check on vendors’ inventory to ensure an optimized stock level with highest effectiveness.▪ Monitoring market changes; performing competitor analyses on prices and products.▪ Define, implement purchasing process that includes but not limited to activities such as preparing purchasing plan, sourcing, bidding, making orders, and driving out expired products for removal.▪ Developing and maintaining a relationship with suppliers to ensure ▪ Analyzing sales patterns to anticipate and forecasting trends in consumer buying patterns.▪ Cooperate with the Marketing department and Store Management team to manage new product launches, changes of strategic suppliers, agreement on technical specifications, quality, price, and terms.

▪ Be responsible for procurement process of FMCG (confectionery, snack, wine and liquor categories)▪ Establishing a routine inspection check on vendors’ inventory to ensure an optimized stock level with highest effectiveness.▪ Supervise the Supply base to maximize Sales & Profitability▪ Negotiate with supplier to ensure effectiveness of the Offer Management roles in term of contract, assortment, pricing, promotion, distribution,...▪ Propose the listing/delisting items or suppliers to ensure the KPIs of the category▪ Working with Customer Management, develop and maintain the Pricing Strategy for the Category▪ Provide all necessary information and documentation is passed to supporting staff.

- Build operational systems and policies.o Building Standard Operating Procedures, collaborating with the Human Resources Department to develop staff assessment regulations and periodic performance review.- Store monitoringo Managing operating cost (labor cost, equipment cost, store supplies cost …)- Inventory/ Sale analysis & Cost Managemento Forecast sales and inventory requirements for each store to determine the optimal stock levels. o Work with functional leaders to identify and operationalize strategies to achieve business optimization and lead a successful implementation of Microsoft AX system.

- Develop business strategies to raise customer pool, increase store traffic and optimize profitability.- Ensure high levels of customer’s satisfaction through excellent services.

- Contribute to establishing monthly and quarterly strategy for the store based on KPIs and store operation reports.- Deliver great services by interacting with guests and team members, actively demonstrate and recognize the Vibe model: Engage, Educate and Sell to drive sales and guest loyalty.

- Helping cashiers get DPCIs and resolving similar small transaction issues; giving out changes to register; resolving guest issues at the Service Desk. - Achieve REDcard conversion goals by coaching team members to follow the register prompts.

- Develop prospective customers and analyze sales opportunities in the logistics industry.- Maintain relationships with clients by providing support, information, and guidance, researching, and recommending new opportunities.