Nhân Nguyễn Đắc Bảo Email & Phone Number

Professional, decisive, motivated, and responsible, with 5 years of experience in process quality assurance, handling customer complaints, and possessing skills in data analysis and data visualization. I have the attitude to become a key leader in quality management.

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  Senior Quality Specialist

  Hoa Sen Group

  Nov 2019 - Present - Ho Chi Minh City, Vietnam

  - Develop and implement an analysis of the manufacturing data from eight factories using Power BI to advise the board of general directors on improving product quality and optimizing manufacturing processes.- Train and consult internal stakeholders (export & domestic business, purchasing, supply chain) on product knowledge, standard systems, and manufacturing capacity.- Work directly with suppliers of paint and passivation chemicals on specifications and warranties.- Conduct research and establish standards, warranty policies, and quality procedures for the entire organization.- Coordinat with factories to achieve and maintain annual product certification licenses from SIRIM QAS (Malaysia), SNI (Indonesia), and TISI (Thailand) agencies and ISO/IEC 17025.- Resolve customer complaints in a timely and satisfactory manner afterreceiving them.- Contribute as a key quality user to the ERP-WMS project.

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  Ton Duc Thang University

  Good