Product: Development and implementation of various internal software projects including a digital signature software, an internal business advisory software, 2 AI Chatbot projects for banking (Customer Internal), and a Robotic Process Automation (RPA) project for internal processes.Roles & Responsibilities:- Analyzing assigned projects and preparing product release documentation following internal SDLC procedures.- Drafting partner evaluation criteria for projects based on solutions provided by partners.- Acting as a bridge between Business Units and the product development team to ensure smooth communication and delivery of proposed solutions.- Serving as a Scrum Master for the Scrum Team, hosting meetings, and ensuring efficient software solution delivery.

Product: Developed a new freight management system (eFMS - excellent Freight Management System) to replace the outdated software for managing freight forwarding operations.Roles & Responsibilities:- Cultivating a deep understanding of the delivery company and identifying operational issues to enhance performance.- Collaborating with regional teams to discuss, test, and deploy new features in the system.Gathering feedback from the Operation team and suggesting solutions to better adapt to the needs of the Vietnamese market.- Spearheading the development of new features to improve productivity and user experience.Working closely with other departments to ensure successful cross-functional project delivery.- Addressing daily product issues and providing effective solutions to maintain smooth operations.

Product: A community platform to assist medical students in studying effectively and provide access to medical study materials.Roles & Responsibilities:- Take requirements from Medical Student- Analyze the features of Medus Project. This is an Application can help Medical Students study easier & Buy school supplies at the cheapest price - Build Operational Processes for Marketing & Sales Teams

Products:An environmental event creation application for organizing online events and accumulating activity points.Roles & Responsibilities:- Take a survey from Vietnamese students- Analyze the features of Gora Project. This is an Application can help students create online event in Covid 19 Pandemic- The project is closed due to lack of operators

Product: An online ordering application for A - Mart store in District 7. This store provides products to nearly 1000 customers per day in Covid - 19 Pandemic.Roles & Responsibilities:- Take requirements from customer (customer is Korean) and prepare contract to start the project- Use Flutter to develop interface the App- Training customers how to to use and operate the App- Release App on 2 mobile App Platforms (Android & IOS)- Accept the contract & close the Project

Products: Developed an agricultural products map and an e-commerce platform for agricultural products to help farmers deliver their products directly to consumers Quickly and at the lowest possible costRoles & Responsibilities:- Conducting research and analysis of successful applications to gain insights and adopt best practices.Incorporating preservation processes from leading companies to ensure quality and freshness of agricultural products.- Spearheading the development of intuitive and user-friendly product interfaces.- Writing test cases to ensure thorough checks of platform functionality.- Preparing and presenting weekly reports on project progress, key metrics, and areas for improvement.