Lakshmi Paruchuri Email & Phone Number

Austin, Texas

• Assist senior project manager and the project team with day to day project planning, scheduling, reporting and coordination tasks. • Assist Product Owner in Agile based project development and mentored Business analysts. • Participated in the migration of current process from the third party vendors who were running the current process and bringing them in house to improve the security and reliability of the processes and to make them cost efficient and easier to maintain.• Incorporated User Stories in different release plans for the sprints in Scrum process. • Conduct Business Reviews, User Interviews, weekly/Monthly meetings with Business Users, SMEs, technical teams and quality analysts. • Creating user stories and defining appropriate acceptance criteria. • Designed reports module which involves client reports.Participated in setting up the Blue Prism environment in both front end and back end.• Feasibility study for RPA implementation by developing Proof of Concept (POC) and validating it with Proof of Value (POV)• Supported development team in developing Bots, managing robot's workloads using Blue Prism Work Queues.• Hands on experience on web services (SOAP, REST) using SOAP UI tools.• Created entire architecture for backend testing internal and third-party API using SOAP UI.• Develop and modify VBA macros in Excel and Access.• Prepare process flow/activity diagram for existing system using MS Visio and re-engineer the design based on business requirements.• Reviewing supporting business case throughout the course of delivery to ensure that business case objectives are met. • Analyze Requirements and created BRD, FSD and Use Case Specifications using Requisite Pro. • Prepare system requirement specifications (SRS), system design document (SDS), traceability matrix (RTM), and testing strategy.

Greater New York City Area

• Assisted in developing CRM metrics that were used to gauge customer satisfaction for new and existing customers.• Tracking sprint progress through JIRA and Confluence; keeping a tab on the user stories, tasks and defects.• Reviewing test scripts, test plans and test exit reports and closing the sprint with test activities demo.• Coordinating automation of testing through usage of tools like HP Unified Functional tester (UFT/QTP), Agile Requirement Designer,Egg Plant. • Removing impediments like external dependencies, capacity constraints for a smooth delivery of the sprint deliverables• Tracking defects through HP Application Lifecycle Management (HP ALM/QC). • Facilitating project team meetings, sprint demos and providing report on project health and progress.• Led sprint test planning, charted testing resources’ capacity, validated user story points, and supported testing activities.Assisted in Reviewing and fixing Business Process Production issues using Blue Prism.• Performed stress test for bot Scripts to prove the scalability and stability of RPA code.• Process Automation (RPA/Blue Prism) tools that include Small Business Insurance Coverages for medical/disability/life insurance products, utilizing BluePrism tools.• Process assessment to understand, analyze and document the Blue Prism Robotic Process Automation with Blue Prism.• Identify additional process improvement opportunities (both technical and non-technical) to drive efficiency and stabilization prior to and throughout RPA.• Removing impediments like external dependencies, capacity constraints for a smooth delivery of the sprint deliverables• Researched and assisted Product Development staff with critical mortgage updates & changes to the software system.• Tracked sprint progress through JIRA and Confluence; kept a tab on the user stories, tasks and defects.• Trained new sales associates and existing sales associates on changes to the mortgage software.

Hyderabad, India

• Design and develop Use Cases, Activity Diagrams, Sequence Diagrams, using UML and Business Process Modeling.• Create AS-IS and TO-BE business process flow diagrams, integrate process flow diagrams to show end-to-end business model and business process mapping including swim lanes.• Collaborate with business owners to identify opportunities for improvement and optimization using software tools and data analytics.• Design and create SSRS reports to present data insights to business owners in an easily digestible format. • Design and build applications to increase efficiency and effectiveness of business processes.• Manage daily inbound and outbound data flows using Python, SSIS, and SQL. • Write scripts to automate repetitive work allowing employees to spend their time more productively.• Perform requested research for mortgage insurance related questions.• Review and evaluate information on mortgage loan documentation to design in determining if borrower meets loan standards guidelines. • Extensive investigation, attention to detail, and critical thinking to design a process to review, respond to and resolve escalated curtailments from private mortgage insurance companies. • Participated in design sessions to track missing information on the SBA loans: loan histories, payments, mortgage, notes, mortgage assignments, deeds & appraisal reports; provided clerical & investigative support to Credit/Periodic Review/Risk Analysts & management: UCC filing, CLTB, Charge offs, update insurance policies for sold or purchased properties.• Implemented strategy with local municipal & county offices for brand exposure; trained & mentored team of (15) personal bankers on mortgage & loan products; set up multiple branch locations along with hardware: computers, printers, IT connections, routers; monitored all Fannie Mae lender announcements for any required updates for the loan servicing team.

Hyderabad Area, India

• Participated in regular strategy planning sessions with clients to ascertain upcoming project needs and long-term goals. Provided clients with technical and system strategy for new projects.• Evaluated and Performed GAP Analysis to upgrade the existing legacy system to a more robust solution.• Conducted JAD sessions to gather requirements, vendor evaluation, and vendor selection and manage vendor activities.• Knowledge of Powertrain design and validation process. • Collected and modeled business requirements for the system (Use Cases, UML).• Worked with the System Architect to create and validate the system design team and architecture (Use Case View, Design View, and Process View).• Prepared and analyzed AS IS and TO BE in the existing architecture and performed Gap Analysis. Created workflow scenarios, designed new process flows and documented the Business Process and various Business Scenarios and activities of the Business from the conceptual to procedural level. • Acted as technical liaison between project management; product development teams and technical support (a team that supports the client with field issues) to ensure project needs are met. (Offshore team, Hyderabad, India did some components of the system development).• Worked on SQL server database & MS access connections. • Formulated and presented business process re-engineering recommendations to company executives, which were implemented with success in the organization.• Developed technical support processes and training initiatives for organizations based on project scope and organizational needs.