Gm And Head Of Products, It Strategy, Pmo And Business Engagement
Dubai, Ae
As Head of Business Engagement and IT Portfolio Management, reporting to the CIO, I was responsible for engaging with the business across functions and brands to elicit requirements, identify opportunities and incubate solutions I had a team of product managers and BRM's (business relationship managers) to groom and refine requirements, build business case and get investments approved for development and implementationPost implementation, the team reviewed the actualized benefits for presenting to the board for P&L and budgetingSome of the major projects includes1) Supply Chain – Warehouse automation (Mega DC - largest fully automated warehouse in the middle east) Global Trade Management for supplier collaboration, freights, compliance and Expense Management, RFID implementation, Delivery Management System for Landmark’s Home Furniture Businesses, Fleet and Route OptimizationKRA's~100mn+ AED/year savings with lean processes, stock reduction and ageing, NDR (non-delivery returns) reduction2) Digital Transformation – Landmark’s custom-built native app (and PWA) called “Sahla” (means Simple in Arabic) for all store operations (inventory management, clienteling, mobile POS, self-checkout, front line staff collaboration, store order management, floor space optimization and day end operations)KRA's3.5mn man-hours saved/year in the stores with 0.5% LFL sales uplift with space productivity (50mn AED)3) HR and Finance – Oracle HCM (Fusion), Cloud Implementation (Financials, Payroll and Recruitment)4) Data and BI - Implementation of Netezza (Data Warehouse) with Qlik and Power BI based visualization and insights for enterprise reporting5) Led the design and build of Homecentre (Landmark Home Brand) last mile delivery management (planning, scheduling and execution) of furniture and heavy household products (purchased online and in-store) that requires assembly - 8mn AED savings in fleet and resource cost
