About MeDynamic and results-driven professional with over 17 years of diverse experience in technical support, service engineering, automation, and business development within mobile and pharmaceutical industries. Known for spearheading technology integrations, leading high-impact projects, and driving innovative solutions to meet market demands.Starting my career in 2006 with Telegra Limited, a renowned multinational mobile service provider, I quickly advanced in technical support and operations. By 2007, I joined Mobile Technic BD Ltd. (NOKIA Care), the largest after-sales technical support center for NOKIA mobile in Bangladesh, where I led initiatives as Technical In-Charge, ensuring exceptional service delivery and customer satisfaction.In 2010, I transitioned to the pharmaceutical sector with Imperial Corporation Ltd., an esteemed trading firm for pharmaceutical machinery. As a Service Engineer, I was responsible for the commissioning and maintenance of both light and heavy pharmaceutical machines, receiving hands-on training on state-of-the-art machinery from South Korea. My expertise includes PTK automatic tablet compression technology and Hoonga blister packing systems, as well as proficiency in advanced PLC, load cell, and servo systems.In 2014, I joined Precisa Techno Trade, the largest pharma trading firm in Bangladesh, where I initially served as Assistant Manager in Automation and System Control. Today, as Assistant General Manager of Business Promotion, I lead our capital machines business and manage our after-sales support team. My role evolved from technical services to driving sales and business development, where I’ve introduced groundbreaking automation solutions that elevate industry standards and advance market capabilities.Core CompetenciesStrategic Business Development & Client EngagementTechnical Project Leadership & After-Sales SupportAutomation & Systems Control in Pharma & Mobile TechProcess Innovation & Technology IntegrationLooking ForwardI am passionate about finding a challenging new role where I can leverage my skills and experience to make a meaningful impact, explore emerging technologies, and contribute to organizational growth. Always ready to meet challenges head-on, I am dedicated to excellence, team collaboration, and delivering solutions that push the boundaries of innovation.