With a background of over 23 years in Human Resources & Administration, Employee Welfare, people & culture, organizational design & development, change management, building business practice excellence and creating values-driven performance cultures, Baptist brings a wealth of industry experience to any business.

Designed an employee engagement strategy that improved morale, retained talent, and business continuity through multiple changes with the executive leadership team. 1 - Managed the recruitment for UAE and India business and selection process Support current and future business needs through the development.2 - Partner with Senior Operations leadership and HR teams to create and sustain positive employee relations programs.3 - Design, deliver and evaluate training programs to build up employee relations capability for both operations and HR.

Managed around 12K workers and project staffs including 32 Human Resource & Admin professionals in a highly demanding and stringent project deadline environment• Oversee and manage the performance appraisal system that drives high performance.• Report to management and provide decision support through HR metrics.• Developed and provided extensive training programs for management/employees• Built strong relationships with senior management, hiring managers and HR Business Partners to enable systematic decision making across the team.• Assured the camp is in compliance with federal and local regulations including but not limited to Worker's compensation, Health department, fire marshal, OSHA, etc.• Implemented worker's welfare procedures, standards in accordance with Dubai Municipality compliance.• Managed monthly payroll, ensuring all payments and deductions are in-line with approvals.

• Designed an employee engagement strategy that improved morale, retained talent, and business continuity through multiple changes with the executive leadership team.• Managed Talent Acquisition for the Company. Managed Relationship with Third-party recruitment agencies and Job Portal agencies• Partner with Senior Operations leadership and HR teams to create and sustain positive employee relations programs• Design, deliver and evaluate training programs to build up employee relations capability for both operations and HR• Bridge management and employee relations by addressing demands, grievances or other issues of engagement,• Managed the recruitment and selection process, Support current and future business needs through the development• Overall HR strategies, systems, tactics and procedures across the organization

Direct functions include overseeing the payroll, plant (mechanical and non-mechanical), stores, security, welfare facilities, transportation for the entire projects. To act as a liaison between site management and HQ for better functionality of the project and internal/external customer satisfaction.• Was deputed to India Laing O’Rourke for 3 months to conduct an All India Audit of Plant in 21 locations in India. Completed the special assignment on a record two months. • Was responsible for the complete life cycle of operatives ranging from recruitment to processing end-of-service settlement• Experienced in setting up payroll and varied reporting systems for various projects of the company.• Trained necessary staff to understand the admin procedures and policies for better working outputs.• Setup administrative procedures and office health and safety manuals to act as a backbone for better site management. • Setting up LOR NMP procedure into all the projects and make sure everyone follows the same.• Experienced in given NMP procedure training to the entire LOR projects NMP representative.• Company Asset Stock Check – Year End 2009, In charge of a small team and make the physical asset check with company Asset Register and find out the variation for commercial Dept.

As an Office Manager, handling whole Site Administration, handled more than 4500 operatives as well as 200 project staffs. 1. Formulating and implementing HR policies as per UAE labor laws 2. Outsourcing manpower by liaising with headhunters in Asian countries3. Recruitments in the stream of Engineering, Business Development, Accounting, and other technical fields.4. Job allocation, performance evaluation, appraisals & effective management of labor-overtime and logistics5. Training & development 6. ISO & Quality Systems procedures. 7. Personnel & Payroll Management8. Handling employee benefits9. Promote the use of employee development programs and services.10. Address and resolve employee grievances.11. Labor relationship and grievances12. Design & administer compensation programs for employers and position classifications. 13. Employee ‘Safety Requirements & Policy’ and ‘Accident Preventive Measures’ 14. Leave & Travel management 15. Liaise with Company healthcare providers on matters relating to service delivery.16. Planning and implementing Employee Benefits & Welfare measures17. Documentation of employment procedures in tandem with the labor laws18. Budgetary controls and planning19. General Administration

Handling whole Site Administration, handling more than 12000 operatives as well as 2000 subcontractors operatives and 120 Expat staff and 700 Local Staff. Results Delivered: Implemented core administration process for various projects and business units of the company. Formulating and implementing HR policies as per UAE labor laws  Job allocation, performance evaluation, appraisals & effective management of labor-overtime and logistics Implemented Aurora bio-metric system to manage payroll of 16,000 employees on all projects and business units. Lead and implemented the Payroll process and business units of the company. Trained Site HR and Admin teams to handle the system, extract data, make the necessary reports for the management. Created and implemented a query management system during the transition from manual entry system to Aurora Biometric System thereby reducing the queries on-site from 25 % to 1 % in a span of 6 months. Rationalized and integrated the team to make it slim and agile. This restructuring helped in the improved flow of communication and better productivity

As a Corporate Account Executive, Handling corporate sales dealing of new connections.Handling team of 15 No's Staff and corporate assistant tasks include: Implementation of salesCreate a team for road showsDealing with corporate administrators Sorting and allocating incoming paper and electronic mail Organizing and filing documents Handling incoming calls Managing schedules Arranging travel Preparing memos, correspondence, spreadsheets, and presentations Supervising lower-level employees Training new staff members