Daniel Baptista

Daniel Baptista Email and Phone Number

Designer de negócios and UX Designer @ TOTVS
State of São Paulo, Brazil
Daniel Baptista's Location
São Paulo, São Paulo, Brazil, Brazil
Daniel Baptista's Contact Details

Daniel Baptista work email

Daniel Baptista personal email

About Daniel Baptista

Hi! I am Daniel and I live in São Paulo, Brazil. I started my career in relationship positions to understand the activities and impact on environments. Since the beginning I worked at tech companies focused on solutions for travel market. I had the opportunity to perform in training, consulting, events and negotiations to engage clients and increase results. I learned techniques to use in my routine and the results gave me visibility and opportunity to start the partnerships area. In this position I managed project in agile teams, and I had my first contact with the responsibilities of user experience, since then I focused on learned about the skills and abilities to work on companies as UX Designer.I am looking for a position that allow me to use my knowledge's and increase my abilities to help discover client needs and improve user experience. If you believe that I am able to work with you, feel free to send me a message.

Daniel Baptista's Current Company Details
TOTVS

Totvs

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Designer de negócios and UX Designer
State of São Paulo, Brazil
Website:
totvs.com
Employees:
15157
Daniel Baptista Work Experience Details
  • Totvs
    Designer De Negócios And Ux Designer
    Totvs
    State Of São Paulo, Brazil
  • Totvs
    Designer De Negócios/ Ux Designer
    Totvs May 2022 - Present
    São Paulo, Brasil
    Atuação em business design e discovery gerando hipóteses e teses para impulsionar a venda de produtos vocacionados para grandes empresas usando metodologias kanban, matriz RACI,sprint e agile.Facilitação de workshops, entrevistas, focus group, benchmark para inovação de produtos e serviços com técnicas de Design Thinking, UX design e inovação.Principais entregas: Subsegmentação e vocacionamento de produtos, portal de gestão de projetos, jornada de negócios.
  • Totvs
    Consultor De Negócios
    Totvs Nov 2020 - May 2022
    Brasil
    Criação e facilitação de workshops.Descrição Funcional de produtos e melhoriasExecução de projeto de experiência do usuário e inovação.Mapeamento de impactos e riscos para plano de ação;Pesquisa, criação de persona e protótipos;Briefing e elaboração de guiasCapacitação de Equipes;Saneamento de dados;Projetos no setor agro, educacional, tecnologia e saúde
  • Omnibees
    Customer Success
    Omnibees Feb 2020 - Apr 2020
    São Paulo, São Paulo, Brazil
    Work closed to the client analyzing data and results, usability experience in order to create improve customer experience and client needs.
  • Mei
    Consultant
    Mei Jan 2019 - Jan 2020
    São Paulo Area, Brazil
    Work as consultant, responsible for create presentations, competitor analysis, marketing positioning, brand identity, daily activities and sales. Creating persona, research and ideation, wireframe and prototipation, usability test and iteration.August, 2019 -January, 2020 - Agaxtur Viagens Higienópolis. www.agaxturviagens.com.brJanuary-April, 2020 - FFID Inteligência Digital. www.ffid.com.br
  • Argo Solutions
    Partnership Analyst
    Argo Solutions Jan 2017 - Feb 2018
    São Paulo, São Paulo
    Work closed with globaI partners in order to increase and update products and integrations, trainning and events, analysing trends and adherence, research and managing projects in agile teams.
  • Argo Solutions
    Relationship Executive
    Argo Solutions Sep 2014 - Dec 2016
    São Paulo Area, Brazil
    Our team has the daily challenges to break the paradigms and show how companies can manage all your travel & expenses in online cloud with more than 4000 settings in our Online Booking Tool. Everyday we show that our leadership goes beyond our certifications and services. Main activities, planning and develop accounts, consulting in order to improve usability and engagement, training
  • Information Planet
    Fly Ticket Coordinator
    Information Planet Oct 2013 - Feb 2014
    São Paulo
    As Coordinator I was responsible to share all the knowledges to our sales team and ensure the operational flow of ticket area, manage the relationship between financial departament and all airline companies.
  • Information Planet
    Assistance Area - Airline Tickets
    Information Planet Jul 2011 - Oct 2013
    São Paulo Area, Brazil
    In Operational area I was responsible in guarantee all the prices and confirm purchase of airline tickets. During the period in help my manager in release the new GDS in company and automate booking process for sales team.
  • Sabre Holdings
    Intern
    Sabre Holdings Jun 2010 - Jun 2011
    São Paulo Area, Brazil
    Supported the Executives team, I was fully immersed on IT for Tourism and learned how easyest and posible facilitate the booking process beyond GDS. I also participed in consulting and support all the comercial area during events and vacations.GDS - Global Distribution System

Daniel Baptista Skills

Sabre Turismo Atendimento Ao Cliente Microsoft Excel Customer Service Team Leadership Vendas Microsoft Office Microsoft Powerpoint Employee Relations Negotiation English Iata Bsp Relacionamento Com Clientes Saas Aviation Marketing Teste De Sistemas Desenvolvimento De Mercados Marketing Digital Powerpoint Microsoft Crm Salesforce.com Labor Relations Espanhol Agency Relationship Management Amadeus Gds

Daniel Baptista Education Details

Frequently Asked Questions about Daniel Baptista

What company does Daniel Baptista work for?

Daniel Baptista works for Totvs

What is Daniel Baptista's role at the current company?

Daniel Baptista's current role is Designer de negócios and UX Designer.

What is Daniel Baptista's email address?

Daniel Baptista's email address is da****@****ail.com

What schools did Daniel Baptista attend?

Daniel Baptista attended Tera, Fmu, How Bootcamps, Gama Academy, Espm, Ifsp, Etec Martin Luther King.

What skills is Daniel Baptista known for?

Daniel Baptista has skills like Sabre, Turismo, Atendimento Ao Cliente, Microsoft Excel, Customer Service, Team Leadership, Vendas, Microsoft Office, Microsoft Powerpoint, Employee Relations, Negotiation, English.

Who are Daniel Baptista's colleagues?

Daniel Baptista's colleagues are Fabio Zanchim, Guilherme Albano, Victor Hugo Gomes, Éder Celestino, Dênis Chaves, Karen Freitas, Leandro Alves.

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