Daniel Baptista Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

Atuação em business design e discovery gerando hipóteses e teses para impulsionar a venda de produtos vocacionados para grandes empresas usando metodologias kanban, matriz RACI,sprint e agile.Facilitação de workshops, entrevistas, focus group, benchmark para inovação de produtos e serviços com técnicas de Design Thinking, UX design e inovação.Principais entregas: Subsegmentação e vocacionamento de produtos, portal de gestão de projetos, jornada de negócios.

Brasil

Criação e facilitação de workshops.Descrição Funcional de produtos e melhoriasExecução de projeto de experiência do usuário e inovação.Mapeamento de impactos e riscos para plano de ação;Pesquisa, criação de persona e protótipos;Briefing e elaboração de guiasCapacitação de Equipes;Saneamento de dados;Projetos no setor agro, educacional, tecnologia e saúde

São Paulo, São Paulo, Brazil

Work closed to the client analyzing data and results, usability experience in order to create improve customer experience and client needs.

São Paulo Area, Brazil

Work as consultant, responsible for create presentations, competitor analysis, marketing positioning, brand identity, daily activities and sales. Creating persona, research and ideation, wireframe and prototipation, usability test and iteration.August, 2019 -January, 2020 - Agaxtur Viagens Higienópolis. www.agaxturviagens.com.brJanuary-April, 2020 - FFID Inteligência Digital. www.ffid.com.br

São Paulo, São Paulo

Work closed with globaI partners in order to increase and update products and integrations, trainning and events, analysing trends and adherence, research and managing projects in agile teams.

São Paulo Area, Brazil

Our team has the daily challenges to break the paradigms and show how companies can manage all your travel & expenses in online cloud with more than 4000 settings in our Online Booking Tool. Everyday we show that our leadership goes beyond our certifications and services. Main activities, planning and develop accounts, consulting in order to improve usability and engagement, training

São Paulo

As Coordinator I was responsible to share all the knowledges to our sales team and ensure the operational flow of ticket area, manage the relationship between financial departament and all airline companies.

São Paulo Area, Brazil

In Operational area I was responsible in guarantee all the prices and confirm purchase of airline tickets. During the period in help my manager in release the new GDS in company and automate booking process for sales team.

São Paulo Area, Brazil

Supported the Executives team, I was fully immersed on IT for Tourism and learned how easyest and posible facilitate the booking process beyond GDS. I also participed in consulting and support all the comercial area during events and vacations.GDS - Global Distribution System

Ux Design - User Experience Design, Design

Activities and Societies: Case study to develop abilities in order to create solutions with empathy and impact the client needs.

Mba Marketing

User Experience Design, Ux Design

Activities and Societies: Case study to understand double-diamond techniques (research, insight, ideation, prototype) Certificate focusing.

Ux Design - User Experience Design, Ux Design

Activities and Societies: Solving week challenges in multi-task team, creating junior companies focused on development technique.

Key Account Management

Hospitality And Tourism, Hospitality And Management

Management, Technical High School