Connie Baqués Email & Phone Number

Bath, Gb

Monkton Combe, Bath, Uk

Uk

Vietnam

Hcmc

IELTS examining, teacher training, and examiner training / monitoring

Vietnam

South East Asia

Regional Delta Tutors support Delta trainees while taking Module 2 of the Delta Course. RDTs also observe and assess lessons.

Hcmc, Vietnam

-Level-tested the staff (over 150 members of staff) to determine their levels of English and Spanish in order to design tailor-made courses of English and Spanish which I taught myself. - Proof-read itineraries and translated them into Spanish.

Vietnam

- Content Development: headed the development of a new blended learning course for Adults (Apollo 360) (Nationwide role), managed a team of 8-10 content developers working from home- Apollo 360 Product launch in Hanoi and HCMC, Vietnam (Nationwide role) - Academic Staff Recruitment, initial and ongoing training (Nationwide role)- Academic Manager for the new Adult Centre in Vietnam - Built structure for growth, created policies, procedures and guidelines for scheduling and daily centre operations (Nationwide role)- Placement Testing: mapped online placement test results to CEFR and the new online course for Adults (Nationwide role)

Head Office, Ho Chi Minh City

- Content Development for a new type of exam preparation courses with the goal of maximizing exam scores- Incorporation of new technologies & blended learning- Quality control & assurance- Teacher recruitment, training and development- Budget Management (Teachers' salaries and resources)- Academic support for Marketing & Sales initiatives

Head Office, Ho Chi Minh City

As a project manager, I have led projects involving the incorporation of new technologies such as interactive whiteboards and iPads, the creation of new courses, materials development for new products and all teacher training initiatives related to the projects listed above.

Vung Tau, Vietnam

- Responsible for all aspects of academic management at one of our remote training centres, in Vung Tau (administration staff of around 15, teaching staff of 22 and around 25 teaching assistants).- Teacher recruitment, induction and professional development- Quality assurance- Student and teacher retention- Customer satisfaction- Scheduling and level testing- Materials development- Monitoring direct costs - Academic support for Marketing & Sales initiativesMy contributions to the school include the training and mentoring of teaching assistants, teachers and one academic coordinator. I have also led a companywide project aimed at reducing inefficiencies as well as costs which involved working across a number of departments and management levels.

Hong Kong

- Coordinating and supervising the creation of Academic content - Designing ongoing Academic Training Programs for Directors of Studies (both product-specific and TEFL Training), Managers, and teachers - Supervising the creation of Training Materials- Measuring Academic Quality through Performance Appraisals, Customer Satisfaction Surveys and Teacher Surveys to ensure standards are met - Managing Academic Teams in 5 schools in Hong Kong- Academic support for Marketing & Sales initiatives

Shanghai, China

- Designed and run Training Programs for Teachers, Directors of Studies, Centre Managers and other Centre staff for Smart Schools in China. This involved creating an initial induction training for new recruits, as well as ongoing academic training for teachers and School Directors of Studies; ongoing management training for Directors of Studies and product training to improve ‘product knowledge’ for all centre staff.

Beijing, China

This was a period of rapid growth for EF in China. My job involved managing the rapid growth, coping with change and building a strong team that could deliver good quality.

Beijing, China

This position involved the challenge of opening and running 2 new SMARTSchools in Beijing during a period of accelerated growth for EF in China.

Buenos Aires, Argentina

- Teaching English to advanced students taking International Examinations such as CPE, CAE, FCE, Business English (BEC) and IELTS. - Teaching English to Argentinian Diplomats at the Foreign Office, some of which were interested in taking these exams. - Cambridge Oral Examiner (YLE, Main Suite and BEC) - Teacher Trainer (A TKT Course and in-house teacher training)- In charge of setting up self-access centres at Head Office and two branches- Materials developer (for the Professional Business centre)- Level testing

Ma In Digital Technologies, Communication And Education, Tesol Pathway, Distinction

Activities and Societies: Online Student Representative (volunteer work)

Idltm, Language Teaching Management

Post Graduate Degree In Education Management, Education Management, Gpa: 8.78

Dtefla (Diploma In Teaching English As A Foreign Language To Adults), Tefl

Delta is one of the best-known and most popular advanced TEFL/TESOL qualifications in the world. It is a flexible way for experienced.

Bachelor'S Degree, Translation