Bar Ben Naim Email & Phone Number

Project Manager and Systems AnalystMaccabi Health Services, Technological Division in the Digital DepartmentPrimary Responsibilities:* Management of the appointment booking module across mobile application and online platform.* Management of technological projects.* Systems AnalysisAs a systems analyst:* Working actively with customers in the business sector to identify their particular needs and put the vision into action* Creating software architecture for projects in collaboration with internal architects* Designing software requirements specification for WEB and mobile developers.* Designing API services.As a Project Manager:* cross-functional collaboration with stakeholders from various departments of the company, as such as information security, infrastructure, policy, service marketing, BI, Integration and more.* Create Gantt charts to ensure project clarity and effective execution.

Israel

● Full product lifecycle management - from idea to execution.● Understanding and representing user needs by UML diagram.● Creating Characterization documentation to answer all the project “whys”.● Writing detailed User Journey and Stories documentation for features & products.● Working directly with R&D to clarify the vision, guidelines, and priorities.

● Gathered post-sale data from customers to improve software systems.● Created detailed customer-tailored project implementation plans.● Managed customer feedback throughout the software customization process.● Empowered customers with product features and capabilities knowledge.

Israel

● Implemented a Priority ERP system while analyzing customer needs.● Implemented Monday.com and fully adapted the software and automation to clients’ needs.● Adapting clients business from a terminal server to a cloud server.

Israel

● Oversaw customer backup servers and processes.● Built troubleshooting documentation and resolved customer issues● Customer fault operation and resolution.

Israel

• Teaching students in high school.• Creating training material.

Israel

• Israeli Defense Force – Officer Academy (award of excellence).• Combat intelligence Lieutenant.• Liable for the battalion's training system.• Commander of the Intelligence Corps in the Syrian sector.

Education record

A Product manager course

Bachelor Of Applied Science - Basc, Management Information Systems, General