“move people through the wonders of sport”During my time as a Customer Service Representative at Decathlon Morocco, I delivered exceptional customer experiences by providing product information, resolving issues promptly, and participating in training sessions to enhance my product knowledge and sales techniques. I thrived in an omni-channel environment, engaging with customers both in-store and online, and promoting Sustainable Development by educating customers on eco-friendly options. I consistently met key performance indicators, showcasing my dedication to excellence. My experience solidified my passion for customer-centric roles and sustainable practices, and I am excited to leverage these skills in my future career. It was a privilege to contribute to a company that values quality and customer satisfaction.I would like to express my gratitude to Ayoub BELFRANE and Raja BOUZENDAGA for providing me with the opportunity to become a part of the team and for their exceptional leadership.