Baraka Osei Email & Phone Number

Washington Dc-Baltimore Area

1) Implemented cutting-edge systems to optimize property operations, showcasing strategic thinking and problem-solving prowess to enhance efficiency and productivity.2) Established and enforced a refined dress code policy, aligning team attire with our brand's luxury standards, ensuring a polished and professional presentation across all interactions.3) Crafted comprehensive manuals outlining standardized procedures and best practices, equipping team members with clear guidance to deliver consistent, top-tier service to our clientele.4) Expertly managed diverse teams, fostering collaboration and delegation to maximize performance and uphold our commitment to excellence in property management.5) Continuously refined processes to remain agile in response to market dynamics, driving ongoing improvement initiatives to uphold our position as leaders in luxury property management.

Washington D.C. Metro Area

Twelve12

▪ Manage monthly mixers with residents at the request of Property Management▪ Assemble persuasive advertising and marketing materials for clients▪ Provides human resource support for new hires including training and recruitment along with strategic planning▪ Experience with general clerical work requiring the orderly maintenance of resident files containing sensitive information▪ Various temporary roles in the area of leasing sales, marketing, bookkeeping, and audit compliance support

▪ Worked with customers to determine customer needs based on want-and-need questions▪ Built rapport with clients and developed consistent client base▪ Consistently surpassed quarterly sales goals▪ Reduced shrinkage by 10%▪ Confirmed that deposit slips, spreadsheets, envelops and deposit bags were correctly completed and discrepancies reconciled and cleared by accounting▪ Processed returns/exchanges to ensure customer satisfaction, and financial accuracy▪ Completed all opening and closing tasks▪ Managed the sales floor to maximize productivity, maintain a high level of customer service, and produce positive

Annapolis, Maryland

▪ Completed paperwork for opening and closing the store and shipment inventory▪ Delegated tasks to employees, while allocating goals to associates▪ Consistently met and exceeded sales goals▪ Responsible for displaying merchandise to ensure maximum visibility ▪ Set up customer service exercises with employees to produce positive customer service

▪ Maintained order and cleanliness of the treatment areas and supply inventory▪ Assisted therapists as needed during patient treatment▪ Participated in operational aspects of the department▪ Organized performance improvement activities within the department ▪ Stayed up to date with all infection control, departmental equipment training, organizational safety including restraints training, and fire and safety programs

Associate Of Arts (A.A.)

Bachelor'S Degree, Marketing

Currently enrolled

Bachelor'S Degree, Marketing