• Recruitment services and training•Training recruiters and HR consultant• Managers skills development - Training courses and One on One sessions• Call center consultancy services – Sales, HR, CRM, Dialer systems, Bonus structures Work procedure and recruitment• Training sales and service agents, call centers and small businesses with the unique “Sell More” methodology• Online marketing courses for small business including Google, Facebook, Creative marketing, Landing pages and Marketing strategies• Business consulting for new and existing business owners

• Managing HR department in Israel, and 2 sites in East Europe• Locating offices, local connections and suppliers• Recruiting from 0 to 200 employees in East Europe and 100 more in Israel – Sales, Developers, Risk, Operation, Finance, HR, Back office and customer support• Purchasing equipment and negotiation with suppliers• Financial plans, P&L, pricing of services • Business negotiations and customer satisfaction with high ranked clients• Building and training Managers, Sales call center, HR and operation departments• Internal management promotion and training plans• Sales floor targets, Scripts and procedures• Organizational KPI’S, strategy, work procedures and new business opportunities• Growth plans and man power Management• Creating and supervising Financial Reports and procedures • Managing yearly Budgets in millions• Planning and executing yearly work plans• Salary, bonus policy and procedures

• Managing call center that includes 10 managers and more than 100 sales and service representatives • Meeting sales and service goals • Responsibility for unit income managing • Training new and existing employees • Building and implementation of business work plans • Training and implementation in the field of management skills for team leaders and shift managers

Managing a team of 20-30 sales representives.* Pushing to meet sales goals* Training and personal meetings* Writing and integreting sales scripts* Creating and implementing work proccess