• Develop a deep understanding of SIEM and Logpoint product.• Provide high level support to logpoint's expanding customers.• Troubleshoot technical issues to establish the root cause of problems and form a solution across a range of environments.• Reproduce customer issues and if necessary file bug/enhancement reports, escalate cases to engineering.• Analyze different system resource and logpoint resource parameter to have indepth troubleshooting skill.• Provide documentation content and participate in online forum support for real-time questions from Logpoint users.

• Conduct research for IT project and solutions.• Perform business analysis and business process reviews.• Understand various impacts of technology and its application to solve business problems.• Conduct requirements gathering for assorted projects• Complete cost/benefit analyses and prepare business cases for new projects.• Manage projects across varying business areas and technology groups.• Complete routine account management/project administrative tasks.• Assist with the creation of client/prospect proposals.

- Volunteering- Responsible for implementing, monitoring and maintenance of local and wide area networks that typically link to numerous computer platforms, operating systems and network topologies across a widely dispersed geographical area- Focused on Wireless and Applied it for Distant Learning, Tele-medicine, Tele-education and many more...

Comprehensive database management system Quality assuranceBuilding web based application

Database management systemweb-based applicationdesign and deploy of networking system in college labs and hostels..