Baran A. Email & Phone Number

• Provide technical engineering support for IMTF's Compliance area working on on-prem solutions • Design, code, test, and document selected features within applications.• Support software fixes and model releases.• Improve the current build-infrastructure• Evaluate new design specifications and raise quality standards.• Improve stability, compatibility, interoperability, and performance of the software product. • Improve the test automation coverage • Maintain and upgrade product source codes. • Continually learn new technologies in related areas.Tech stack• Java Spring Boot, Java EE (multi-OS, multi-db, multi-language supported application ) with RestAPI• MsSql, Oracle, DataJPA / maven, gradle / Jenkins / bitbucket, github / Httpunit, Junit

IMTF has acquired Siron anti-money laundering and compliance solutions from FicoMoved to IMTF with same position, same responsibility, and relocated to Bensheim

İstanbul, Türkiye

• Take full ownership of complex client reported incidents, understanding business and technical impacts on clients.• Formulate technical and application solutions according to contractual Service Level Agreements with clients.• Manage and resolve highly complex issues, acting as a liaison between engineering and consulting teams.• Assume a leadership role with clear effective communication when working with clients to resolve issues.• Maintain and determine ways to improve the customer experience, demonstrating a strong client-focus.• Formulate changes to FICO products and services to reduce client impact.• Responsible for following FICO Products; - Anti-Money Laundering (AML) - Know Your Customer (KYC) - Fico Authentication Suite (FAS) - Fico Identity Proofing (FIP)• On-board customers to FICO’s support portal and process.• Manage work assignments, priorities, and schedules with input from management.• Act as the intermediary between internal/external clients and management and be the point of escalation.• Co-ordinate across all FICO products and functions to ensure a seamless client experience.• Advocate as a change agent, to drive improvements across the support function.• Support pre-sales and contractual negotiations, collaborating with internal and external clients/prospects.• Visit clients in region where required and authorized.• Support the installation and configuration of FICO solutions on top the supported technology stack, both on client premises and on FICO’s Analytical Cloud.• Support Cloud and on-premise deployment of FICO solutions, extension of the User Interface (UI) using supported technologies, configuration of J2EE Application Servers such as WebSphere, JBoss and WebLogic.

• Provide technical support to Supply Chain teams and distributors of CCI in 10 MENA countries including applications issues and troubleshoot problems online/offline, • Collect data/log from distributors and internal teams towards root cause identification, field visits if required, coordination of incident resolutions with SAP, Salesforce, DA teams, workaround preparation, • Provide timely updates to other SC teams' managers while working on a case/project,- Report robustness and enhancement issues and assist business teams to improve SC operations, • Work with SAP, Oracle, Salesforce, Data Analytics and Business teams by using ServiceNow portal • Report case status case by case to managment daily • Prepare how to articles

Istanbul, Turkey

• Provide technical support to partners and direct customers of VeriFone in Easthern Europe, Middle East and Africa (EEMEA) territory with $58KK revenue in 2018, including HW and SW issues and troubleshoot problems online/offline, • Collect data/log from customers towards root cause identification, field visits if required, coordination of incident resolutions with corporate teams, workaround preparation, • Provide timely updates to other internal teams or customers while working on a case/project,• Support event preparation, which could include demo units configuration, demo software preparation, setups, personal on-site assistance, • Report robustness and enhancement issues and assist corporate teams to improve product quality, • Work with Global teams via using Jira, Amdocs and Confluence tools. • Report case status case by case to managment weekly • Prepare how to articles and update knowledge base

İstanbul Province

• Provide technical support to global customers of Komtas, including single, two or multi tier ERP and SQL systems installation, upgrading. • Provide technical support to customers to install e-Ledger, e-Invoive and Localisation reports application• Troubleshoot problems remotely or field visits if required • Prepare system installation/upgrade report and share with customers • Prepare how to documentations

Hatay, Türkiye

Car Tracking Systems with C# and Mysql

L'Aquila Bölgesi, İtalya

Signal Processing with Javascript

Master'S Degree, Cyber Security

Computer Engineering

Computer Engineering

Bootcamp, Java Spring