Baran A. Email & Phone Number

• Provide technical engineering support for IMTF's Compliance area working on on-prem solutions
• Design, code, test, and document selected features within applications.
• Support software fixes and model releases.
• Improve the current build-infrastructure
• Evaluate new design specifications and raise quality standards.
• Improve stability, compatibility, interoperability, and performance of the software product.

IMTF has acquired Siron anti-money laundering and compliance solutions from FicoMoved to IMTF with same position, same responsibility, and relocated to Bensheim

İstanbul, Türkiye

• Take full ownership of complex client reported incidents, understanding business and technical impacts on clients.
• Formulate technical and application solutions according to contractual Service Level Agreements with clients.
• Manage and resolve highly complex issues, acting as a liaison between engineering and consulting teams.
• Assume a leadership role with clear effective communication when working with clients to resolve issues.
• Maintain and determine ways to improve the customer experience, demonstrating a strong client-focus.
• Formulate changes to FICO products and services to reduce client impact.

• Provide technical support to Supply Chain teams and distributors of CCI in 10 MENA countries including applications issues and troubleshoot problems online/offline,
• Collect data/log from distributors and internal teams towards root cause identification, field visits if required, coordination of incident resolutions with SAP, Salesforce, DA teams, workaround preparation,
• Provide timely updates to other SC teams' managers while working on a case/project,- Report robustness and enhancement issues and assist business teams to improve SC operations,
• Work with SAP, Oracle, Salesforce, Data Analytics and Business teams by using ServiceNow portal
• Report case status case by case to managment daily
• Prepare how to articles

Istanbul, Turkey

• Provide technical support to partners and direct customers of VeriFone in Easthern Europe, Middle East and Africa (EEMEA) territory with $58KK revenue in 2018, including HW and SW issues and troubleshoot problems.
• Collect data/log from customers towards root cause identification, field visits if required, coordination of incident resolutions with corporate teams, workaround preparation,
• Provide timely updates to other internal teams or customers while working on a case/project,
• Support event preparation, which could include demo units configuration, demo software preparation, setups, personal on-site assistance,
• Report robustness and enhancement issues and assist corporate teams to improve product quality,
• Work with Global teams via using Jira, Amdocs and Confluence tools.

İstanbul Province

• Provide technical support to global customers of Komtas, including single, two or multi tier ERP and SQL systems installation, upgrading.
• Provide technical support to customers to install e-Ledger, e-Invoive and Localisation reports application
• Troubleshoot problems remotely or field visits if required
• Prepare system installation/upgrade report and share with customers
• Prepare how to documentations

Hatay, Türkiye

Car Tracking Systems with C# and Mysql

L'Aquila Bölgesi, İtalya

Signal Processing with Javascript

Master'S Degree, Cyber Security

Computer Engineering

Computer Engineering

Bootcamp, Java Spring