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Development of strategy of HR and its implementation; introduction of uniform standards for all businesses (Cleaning and Catering services, Technical maintenance, Facilities Management, Vehicle fleet management, Services for oil and gas fields, 45000 employees) of the Company- Organizational development (development of organizational structures of all divisions)- Updating of corporate competences- Updating of system of recrutment and adaptation- Forming of system of HR administration- Management of training, development and performance appraisal- Management system by compensations based BSC and KPI, social package and non-material motivation- KPI introduction- Management of corporate culture and corporate communications- Management of a brand of the employer- The labor relations and relationship with labor unionsParticipation in strategic all-organizational projects:- reorganization of system of sales- introduction of biometric system of the accounting of working hours- creation of system of an assessment of efficiency of use of a human resource on the basis of HR of metrics- competition of innovations- the project on increase of orientation to the internal client

Management and change by corporate cultureManagement and development key competencesDrive development of employees’ leadershipChange the system of employee motivation and engagingManagement organizational development, organizational structureOpening of new storesOperational HR management:Headcount and Labor costs (TLC>$200 million)Recruitment and new employees’ integration;Training and development, assessmentComp&ben system based BSC and KPI, salary review process, HR metrics;Introduction of biometric system of the accounting of working hoursPersonnel administration and labor relations;Relations with trade unionsBudgetingAchievements:Optimization of expenses for the personnel by 35%Achievements of record EBITDA for branch

Strategic HR management (all organizations of Holding):Develop and implement HR strategy.Drive development of employees’ leadershipDevelop and manage rewards strategy, employee motivation.Manage organizational development including opening of new stores. Developing the appropriate organizational alignment and structures, architecture, support systemsManage organizational cultureStrengthen the Company employer’s brand in the Ukrainian market.Operational HR management (all organizations of Holding)Headcount and Labor costs;Performance Management;Recruitment (Including international) and new employees’ integration;Training and development, assessmentComp&Ben, salary review process;Employee Relations, internal communications and social policy;Personnel administration and labor relations;Payroll (all kinds of material compensations)BudgetingAchievements:Differentiation by clients COMFY quality of service above competitors during growth of a network:Headcount – from 3000 FTE to 5000Sales spaces – from 80000 sq.m. to 120000 sq.m.

Department creation "from zero". Management 4 departments:1. Requirement;2. T&D;3. Personnel administration and payroll;4. Administrative department;Total more than 50 employeesIntroduction of corporate standards of management for all levels of management.Creation and introduction C&B strategy.Planning of requirement for the personnel, management of search, selection of the personnel, introduction in a job.Management of training, development and assessment, involving (a recognition and other non-money motivation) and construction of motivational schemes, management on the purposes. Coaching TOP managers.Development of corporate culture, experience of creation, the organisation and carrying out of social projectsCreation of system of values and norms which encourage teamwork and provide interchangeability of people.Budgeting and cost management on the personnel.Construction of organizational structures and systems, organizational development.Optimisation of functions of employees and divisions for headcount reductionSupport and development experience as growing business, and in stagnation, anti-recessionary and design managementCreation of strategy of development of the organisation. Change management.Achievements:Reduction of expenses for the personnel at increase in quantity of operations of the Company.

Statement of system of training and regular certifications in branches. Introduction of system of adaptation. Creation of Academy of the Company. Development of trainers of branches. The organisation of training TOP of managers. Introduction LMS. Introduction of the program of a personnel reserve and selection of talents (corp. MBA). Coaching managers.Introduction of systems of an estimation of the personnel, including estimation competences. Statement of regular certifications in branches. Introduction of an estimation of 360 degrees and MBO. Use of nonconventional ways of an estimation competences.Participation in motivation system engineering. Development of nonconventional ways of recruiting.Improvement of quality of management culture. Participation in working out and introduction of Standard Operations Procedures for a network of shops and Salons of Cellular Communication of Eldorado (now MTS).Carrying out of researches on level of satisfaction and a personnel motivation. Participation in working out HR of strategy and in the project of formation and development of corporate culture. Working out corporate competences, selection by competences and development by competences. Participation in working out and introduction of Mission of the Company, introduction BSC. Planing and budgeting. The organisation of corporate events. Good knowledge of the market of services and consulting in the field of HR.Successful experience of creation and management of a distance command - in functional submission more than 50 persons after Russia, Ukraine and Kazakhstan

Training, development and assessment

Organization and realization of staff training for company and dealers. Targeting at effective and successful activity.