Barb Austin Email and Phone Number

➢ Interacted with patients during the check-in and check-out process and scheduled patients with a positive and friendly attitude➢ Processed payments and completed daily account receivable actions➢ Edited and filed patient charts and reports➢ Ensured smooth work flow and efficient organization operations, prepared charts and proper documentation➢ Performed patient bone scans➢ Reorganized patient tracking and annual physical documentation process which resulted in time saving, earlier scheduling, and fewer missed appointments➢ Reorganized request and receipt process for patient records from external physicians, clinics, and hospitals which resulted in evaluating complete health thoroughly and ease of verifying requests were completed

➢ Held responsibility for all customer service duties and interacted with clients➢ Coordinated payment of tax deposits, balanced bank statements, completed quarterly reports➢ Completed and organized employee records and documentation➢ Collected required documentation for annual business taxes

➢ Sold lunch tickets weekly to approximately 400 students➢ Documented classroom record sheets➢ Completed daily accounting activities including reports, balancing, and banking➢ Responsible for overseeing students during lunch and recess activities ensuring the students’ needs were met while providing a safe and controlled environment

➢ Organized documentation for multi-million dollar loan sales to secondary market within ridged time constraints➢ Trained new employees on sales to various investors and computer applications➢ Designed department instructional manuals which were utilized by co-workers and supervisors to ensure accuracy of pertinent loan sale information and resulted in improved operations➢ Submitted reports to investors and insuring agents➢ Coordinated with clients and collected payments on delinquent loans➢ Prepared files and documents for foreclosure and prepared and transmitted appraisal packages➢ Processed incoming communication and provided routing services on a 10-key switchboard