Barb Jensen, Mba Email and Phone Number

-Manage public affairs operations at the brigade level, manage social media channels, communicate effectively with soldiers and civilians, write and edit material for publication. Master Resilience Trainer; teach skills on how to overcome difficulties to soldiers and families.-Unit Victim Advocate; teach and assist soldiers on the topic of sexual assault.

Provided support for the Psychological Health Team.

Deployment:-Managed public affairs operations at the directorate level -Worked alongside 129th MPAD commander to liaise between SOCEUR public affairs leadership and team -Communicated effectively with allies, partners, civilians, and members of all military branches of service

-Managed fee-based billing process, including data entry, payments, parent correspondence and collections, and provided leadership in direction and future strategies-Managed deposits, accounts payable, and pledge entry processes-Assisted in updating, upgrading, and reporting out of different systems

-Coordinated international shipping efforts, including research and application of export documents, primary back up for domestic logistics-Entered sales orders, generate invoices, communicated with internal and external customers-Received money and posted to ledger, worked through receivables concerns with customers-Administrator of online credit card system-Collaborated with team members to develop and improve processes

Last day of employment: 5/13/2020, Reduction in force due to impact of COVID-19-Monitored the United States Trade Representative site for exclusions, notified team of tasks, gathered metrics, used data to inform managers and suppliers, collaborated to recover funds and prevent ongoing tariffs. -Developed, documented, and trained others on processes.

-Scoped, planned, and managed projects by using different approaches - waterfall, agile, kaizen, and problem solving A3 documents.-Created and maintained relationships with vendors.-Represented Manufacturing in company-wide cross-functional IT projects. -Gathered requirements, documented business needs of internal customers, gathered and cleansed data, collaborated with IT on solution development, coordinated and executed testing, created and delivered training.-Communicated project status through tier meetings, project meetings, and written communications.-Maintained accurate data on projects and milestones. Facilitated and/or participated in project retrospectives.

-Trained/on-boarded hundreds of employees on the new Salesforce program. -Conducted analysis and recommended improvements based on the findings. -Researched, developed and implemented business processes and procedures. -Integrated lean office processes into standard work

-Determined appropriate staffing needs based on projected workload requirements.-Performed evaluations and developed growth plans for personnel.-Fostered teamwork and self-improvement through team-building and effective communication with employees.

-Coordinated sales efforts for the colleges, universities, and professional sports teams markets.

The mission of Army bands is to provide music throughout the spectrum of military operations to instill in our forces the will to fight and win, foster the support of our citizens, and promote our national interests at home and abroad.