3329 Shasta AveAnoka, Mn 55303(h) 763 413 3177(c) 763 286 1396 Education:2002-2003 College of St. Scholastica St. Paul, MNComputer Information Systems2001-2002 Brown Institute Mendota Heights,MNAssociate of Applied Science in E-Commerce1996-1997 University of Minnesota Duluth Duluth, MN4Accounting Major1993-1996 Lake Superior College Duluth, MNAssociate of Arts Degree.Experience:2020-Present. NorwexNorwex Independent ConsultantPlan and present events for products Norwex has to offer. I must be extremely organized to ensure a smooth event. I must close out his or her event, take orders for products and any payment due i also advertise on Facebook, IG any sales and event openings. 1999- 2005 Target Corporation Minneapolis, MNGuest Relations CoordinatorAnswer calls from guests.Log calls into system.Research inquiries on products and follow up with letters, phone calls, compensation or parts when needed.Handle escalated phone calls from frustrated guests and act as SOD (Supervisor on Duty) taking further escalated calls above the Coordinator level.Work with excel, word, eStarBase, Target Host as well as our own databases- GR Library and vendor list.Other projects as needed.1998-1999 American Express Minneapolis, MNAnnuity Service RepresentativeTake phone calls from clients and advisors.Resolved any issues or mistakes with client accounts, by debiting and crediting account ledgers as well as research any inquiries in a timely fashion.Sent out letters both original and template letters to clients with information requested.Platinum advisor contact1995-1998 Radisson Hotels. Duluth and Plymouth, MNReservation Manager/Manager on DutyMaintaining various reports regarding group bookings.Took reservations via the phone and 800 number as well as maintained room control.Responsible for employees as well as guests while night manager on duty.Established an organized system of reservations with very large bookings such as Grandma’s Marathon and Bluesfest, making sure there were not double bookings and confirmations of rooms were sent.Filled in at the front desk and answered phones when neededOther · Series 6 license (American Express).· Fun Committee (American Express)· All For One Project (Target Corp)· Various computer database maintenance projects for (Target Corp)References available upon request