Barb Kirby

Barb Kirby Email and Phone Number

Contact Center Telecom Analyst @ US Bank
minneapolis, minnesota, united states
Barb Kirby's Location
Portland, Oregon, United States, United States
Barb Kirby's Contact Details

Barb Kirby personal email

Barb Kirby phone numbers

About Barb Kirby

I have over 30 years of experience in the contact center/customer service fields, from agent to supervisor to Telecom technical support. In the technical positions I designed, tested, and implemented contact center call routing to work with IVR, NICE, IC ,and Workforce Management.Very high degree of internal customer contact as we worked together on developing requirements, tested, and implemented new designs.Strong written and verbal skills.

Barb Kirby's Current Company Details
US Bank

Us Bank

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Contact Center Telecom Analyst
minneapolis, minnesota, united states
Website:
usbank.com
Employees:
59540
Barb Kirby Work Experience Details
  • .
    Contact Center Specialist
    . Feb 2001 - Present
    Portland Or
  • Us Bank
    Network Voice Engineer
    Us Bank 2008 - Present
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  • Us Bank
    Network Voice Engineer
    Us Bank 2008 - Present
    View
  • Us Bank
    Network Voice Engineer
    Us Bank 2008 - Present
    View
  • Us Bank
    Senior Voice Engineer
    Us Bank Feb 2008 - Nov 2017
    Minneapolis, Mn
    Avaya contact center systems and infrastructure, specialize in CMS reporting and contact center business requirements
    View
  • Target
    Voice Systems Engineer
    Target 2001 - 2007
    View

Barb Kirby Skills

Telecommunications Avaya Voip Call Centers Networking Cisco Technologies Telephony Vendor Management Contact Centers Disaster Recovery Call Center Data Center Unified Communications Project Management Ivr Wan Avaya Technologies

Barb Kirby Education Details

Frequently Asked Questions about Barb Kirby

What company does Barb Kirby work for?

Barb Kirby works for Us Bank

What is Barb Kirby's role at the current company?

Barb Kirby's current role is Contact Center Telecom Analyst.

What is Barb Kirby's email address?

Barb Kirby's email address is br****@****ail.com

What is Barb Kirby's direct phone number?

Barb Kirby's direct phone number is (800) 872*****

What schools did Barb Kirby attend?

Barb Kirby attended University Of Minnesota.

What skills is Barb Kirby known for?

Barb Kirby has skills like Telecommunications, Avaya, Voip, Call Centers, Networking, Cisco Technologies, Telephony, Vendor Management, Contact Centers, Disaster Recovery, Call Center, Data Center.

Who are Barb Kirby's colleagues?

Barb Kirby's colleagues are Lisa Barnes, Diana Majczyna, Kylie Banack, Gina Ji, Lynsee Fossum, Kari Johnson, Clave Mcgill.

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