Barb Vig, Cip Acs Email and Phone Number

• Received CNS’ highest honor (President’s Council Award) for personal contributions in the development of the Auto product. • Authorized, in the absence of the auto underwriter, to provide auto underwriting decisions in conjunction with the Branch Manager• Participated in the development of a program for the delivery of the CNS private auto product to brokers, including program testing, training to staff and brokers, and developing training materials and support to both internal and external users.• Provided the review and acceptance of new business, processing of renewals, amendments and cancellations. • Responsible for on-going training of auto program to our brokers and internal staff• Provided interpretation and application of wordings as they pertain to the Auto product and translating those wordings into plan language for those not familiar with the product• Consistently recognized for outstanding customer service and support to both internal and external clients.• Knowledge of the Motor Vehicle Act • Screened and processed personal lines new business, renewals, amendments, cancellations, inspections, and the ordering and reviewing of inspections• Resolved account discrepancies and provided excellent customer service and support to both internal and external clients in a prompt courteous manner.• Providing support to Commercial Lines Underwriters• Screening and processing new business, renewals(exception underwriting of some renewals), amendments, cancellations• Ordering/reviewing inspections, Accumulation Management