Barbara Beardsley Email & Phone Number

Remote

• Answered incoming communications from customers • Conducted research to provide answers for customers to resolve their issues • Possessed knowledge on wide array of products and services and using appropriate resources to resolve customer’s request• Delivered high level of service through identifying relationship opportunities• Performed account maintenance inquiries

United States

The Security Supervisor addresses security and quality of services that impact UPS and its customers. Monitors and audits security policies and procedures, conducts investigations, and ensures compliance with government regulations. Job Duties: • Inputs and updates quarterly and yearly Global Security and Facility Risk audits • Investigates and resolves security incidents and issues• Conduct interviews for hiring process and investigations• Conducts new hire orientation training • Maintain security building manual operations and procedures• Collaborates with internal department and external law enforcement for security related incidents• Supported senior security management to meet their objectives, develops security operating plans, and monitors facility equipment• Received incoming requests to assist district security and law enforcement with investigative support and reports• Worked as primary contact for Corporate Campus and facilities and responded to after-hour's emergency notifications• Provided daily security reports to vendors to address performance and quality issues• Conducted security audits and monitor regional and global events

United States

Job Responsibilities:• Prepared and data entry incident and investigative reports• Resolved security issues regarding customers, visitors, and employees • Compiled, analyzed, reviewed, and updated monthly and quarterly access and training reports• Conducted vendor guard service training as needed • Maintained corporate building manual operations procedures• Conducted new hire orientation and attended cross functional department meetings• Assisted with plan development and supported effective response and recovery for significant events• Assisted with Business Continuity Management reports and training • Contributed to the supervision of multiple special projects and accounts, collaborated extensively with supervisors and managers• Provided key support and communications to management referencing global shipping, freight, logistics, and supply chain solutions, service centers, call centers, claims department, and Overgoods sites• Engaged in the preparation, validation, and submission of package claims and overgoods reports, provided guidance to management decision-making processes• Created accurate determinations of staffing needs daily, based on a review of operational reports• Managed all claims and inquiry processes, conducted performance reviews, and evaluated audits and exceptions to ensure compliance with corporate service targets and identified areas requiring improvement• Approved timecards and adjusted payroll utilizing Time Labor System• Performed trend analysis and conveyed findings to management• Ensured the overall quality of the customer service experience, and provided the best solutions to each individual situation

Greater Atlanta Area

• Greet prospects and qualify by covering all criteria. • Immediately record all telephone and in-person visits on appropriate reports.• Files own guest cards and maintain according to established procedures.• Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.• Update availability report, process applications for approvals. Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.• Ensure apartment is ready for resident to move-in on agreed date.• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.• Secure new resident’s signature(s) on appropriate paperwork prior to move-in. • Orient new residents to community. • Monitor renewals. Distribute and follow-up on renewal notices.• Assist in monitoring advertising effectiveness.• Distribute all company or community-issued notices.• Represent the company in a professional manner at all the times.

Greater Atlanta Area

Assist the property manager in effectively managing the assigned community. In the property manager’s absence, assume all responsibilities associated with accomplishing community objectives as set forth by the property manager and the property owner. In addition, directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received. Duties and Responsibilities of the following: Income collection, Resident Relations, Marketing, Administrative, Leasing, Resident Retension, Neighborhood Marketing, and Safety Responsibilities.

Bachelor Of Art Degree, Organizational Leadership

Sports Medicine Residency Program

Education record

Education record

Education record

Bachelor'S Degree, Organizational Leadership