Barbara Blake Email & Phone Number

Philadelphia, Pa, Us

Wilmington, De, Us

Established a Communications discipline to streamline processes, deploy digital tools, and support data-driven decision-making, enhancing organizational effectiveness, saving time, and reducing costs through standardized practices. Spearheaded the development and adoption of an AI-driven tool to automate the creation of internal organization announcements, which reduced demand on the Communications team by 15 percent. Audited external agency assignments and collaborated with Communications partners to redirect non-strategic work to lower-cost providers, optimizing resource allocation and reducing expenses. Managed a team of communications project managers and established a robust playbook with tools, templates and process documentation to standardize service deliver and beset practices. Drove widespread adoption of a formal email management system across all business units and functions to standardize all large-audience communications,

Wilmington, De, Us

Built and shaped the internal communications function for a global company of 6,600 employees, enhancing organizational effectiveness through streamlined processes and digital tools to support data-driven decision-making and cost reduction.Developed speeches, scripts, presentations, and employee messages for the CEO, CFO, and other senior executives; provided coaching and direction for delivery via videos and live events. Created and executed complex cross-functional and team-specific change management initiatives in support of:- Senior leadership transitions, including CEOs, CFOs, and business presidents.- Corporate strategy and business unit transformations, including Chemours 2.0, Titanium Technologies “Fit to Win” initiative, and the adoption of Chemours’ new Source-to-Pay platform.- Business divestitures and site closures, including the sale of Chemours’ Glycolic Acid portfolio and the exit of the company’s manufacturing facility in Taiwan.- Adapting to the New Normal through the COVID-19 pandemic, which required a two-prong strategy in support of Chemours' essential manufacturing employees and non-essential staff.- Sunsetting the company’s fully remote policy for non-essential staff and adoption of a new hybrid work policy.Partnered and coached the HR Total Rewards and Talent Acquisition teams on the development and execution of communication plans to support annual programs related to open enrollment, performance management, and career development as well as the design, launch and promotion of a global rewards and recognition program, and employee culture and engagement initiatives.

Tel-Aviv, Il

Provided internal communications support for Teva’s global generic medicine business unit, enhancing communication strategies and ensuring alignment with organizational goals.Counseled and coached senior leaders to become more effective communicators, improving leadership visibility and engagement across the organization.Identified and developed compelling stories to help employees understand the business strategy and connect their roles to it, fostering a sense of purpose and alignment.Served as the communications business partner for the North America HR organization, facilitating effective communication and collaboration on key HR initiatives.Developed and delivered employee communications plans for annual activities, including the performance management process, employee opinion survey, and open benefits enrollment, ensuring clarity and engagement.Led regional communications strategy and execution in support of global internal communications initiatives and change management programs, driving successful implementation and adoption across the organization.

New York, Ny, Us

Established a communications team to ensure all customer communications were clear, credible, and aligned with Chase's brand, enhancing customer experience across Auto Finance, Credit Card, Consumer, and Commercial Banking sectors.Recruited and directed a team of 25 writers, building a robust infrastructure with appropriate budget, capacity management, and reporting metrics to support effective communication strategies and execution.Collaborated with stakeholders to balance business practices with regulatory requirements, delivering optimal customer experiences while ensuring compliance and operational efficiency.Developed credit education materials and a channel strategy, increasing positive customer impressions of Chase by 33% through clear communication of credit application outcomes.Created and launched the Communications Strategy Review Forum, ensuring senior leaders reviewed and approved high-risk customer-facing communications, safeguarding Chase's reputation.Designed and launched the Writing Quality Scorecard, an objective tool incorporated into the Voice of Chase guide, improving writing quality and consistency across Consumer Practices Marketing Content.

Cambridge, Cambridgeshire, Gb

Master Of Business Management

Bachelor Of Science - Bs, Dietetics/Dietitian