Barbara Breznik Email and Phone Number

Main activities and responsibilities:1st level IT support:- The role was to receive inbound calls from HP business customers in regards to technical issue,- Assist customers in their questions by giving them great technical support,- Investigating about different IT issues and help customers,- Outbound calls to costumers and providing solution for computer issues,- Tracking of misrouted tickets, - Doing open cases reports, - Dealing with workgroup mailboxes, - Use of Pivot charts in MS Excel, - Working with internal ticketing system - Collaboration with other global IT support groups,- Provide training for the users, - Support and maintenance of computer hardware and mobile phones,- Perform installation, maintenance and troubleshoot of OS, client software and business applications,- Maintain 3rd party order process,- Account creation, lock and unlock accounts, termination or move.

Main activities and responsibilities: • Recording of incoming invoices,• Recording of daily post,• Payroll,• Letters and outbound calls to costumers after due date• Collecting final reports for accountancy,• Negotiations with clients, • Stock ordering.

Main activities and responsibilities:• Selling travel arrangements, • Giving information about different countries, • Letters and outbound calls to customers and contractors,• Negotiation with clients,• Finding daily special travel offers, • Recording post,• Booking hotels,• Making travel insurance policies,• Doing payments to banks, • Filing documentation.

Main activities and responsibilities:• Preparation of material for meetings, • Paying bills in SAP, • Filing documentation, • Recording of incoming invoices,• Recording daily post,• Counting expanses, • Stock ordering, • Letters and outbound calls to costumers.

Main activities and responsibilities:• Care for costumers, • Work at the cash desk

Main activities and responsibilities:• Preparing electronic archive of newspapers• Working in Photo Shop• Image and text design