Barbara Bright Email & Phone Number

Skokie, Illinois, United States

Provide varied office support to practice administrator. • Greeting and checking in patients.• Special projects including helping to integrate and organize filing systems after acquiring second dental practice.• Entering data, monitoring submission of patient forms, contacting insurance companies.

Wilmette, Il

Managed client and physician appointment scheduling. Maintained 350 active files and an extensive database. Composed correspondence directed to schools, providers, and insurance companies. Created a welcoming, sustaining, compassionate, and confidential environment for patients, families, and guests. Provided efficient office organization, maintained office equipment, and purchased supplies. Conducted successful appeals with a large hospital network to preserve medical insurance contracts for the practice. Advocated for patients by crisis problem-solving, securing medication approvals from insurance companies, and monitoring prescription history and accuracy. Oversaw employer’s professional credentialing, completion of CME requirements, and educational travel details.Increased appointment availability 7 hours per week and reduced office patient waiting time to 10 minutes

Evanston, Illinois

Private Clients: Working & Retired Professionals Acted as the authorized agent to resolve banking, actuarial, investment, and health insurance concerns.Researched and secured travel arrangements, scheduled appointments, contacted vendors, and responded to charitable solicitations while addressing shifting priorities. Organized home and office spaces to provide clear, easy access to essential records. Submitted over $40,000 in long-term care insurance claims through detailed record-keeping to ensure full reimbursement. Created and maintained data-management systems saving over $6,000 in annual health insurance premiums. Oversaw tax records for the client’s foundation, corporation, and personal accounts resulting in a 25% reduction in professional fees.

The Mather Sales & Design Center

Provided hospitality to prospective residents and their families in the sales and design center of a continuing care retirement community. Responsible for managing the office in the absence of sales staff, compiling and preparing prospect marketing materials, and organizing office spaces, including managing supplies. Finalized database management projects that improved sales counselor’s efforts to secure prospect/client appointments. Designed an in-office art exhibit to showcase the talents and diversity of the retirement community client pool. Assisted interior designer by introducing apartment features to clients to influence their initial design decisions.

Evanston, Illinois

Collaborated with two program directors, 15 faculty advisors, and other seminary department staff to manage hospitality for recruitment events, new student orientations, workshops for visiting adjunct faculty, and winter/summer intensive study sessions. Maintained student databases, hard copy files, and the meeting agendas and minutes for faculty doctoral program committees. Interpreted Ph.D. and D.Min. program requirements to applicants, coordinated admissions process, and guided over 100 enrolled students to degree completion. Developed and edited text for 30- to 60-page program handbooks, application materials, and program-related web pages. Managed the creation and placement of program advertisements in professional journals.

Evanston, Illinois

Executed fundraising initiatives for the school through special events, donor relations, prospect identification and cultivation, appeals, stewardship, and marketing materials. The position required 50% travel in a 4-state area. Cultivated relationships to solicit over $1,000 in gifts and met the goal of obtaining 30 gifts in the first year. Persuaded ten pastors to create student scholarships and hold church-wide events to initiate funding. Researched and wrote articles for quarterly, 20-page alumni publication reaching 13,000 readers.

Cleveland, Ohio

Responsible for marketing, outreach, and public relations for a variety of tours at the nationally renowned, historic cemetery. Coordinated speaker’s bureau and volunteer docent recruitment and training. Maintained media files, monitored tour registration, created flyers and press releases, and generated promotional mailings. Collaborated with staff for on-site, community-wide events for eight holiday celebrations and two-day summer festivals annually. Edited and wrote articles for tri-annual, 12-page newsletter reaching 12,000. Received families and visitors, communicated with funeral directors and monument companies, researched genealogical requests, and initiated daily burial records.

Bachelor Of Arts (B.A.), Urban Studies

Internship - Mayor's Commission on Aging, Cleveland, Ohio

Masters Of Divinity - Coursework

Art History And German

B.A - 3 Years Of Coursework, Art History & Socology

Internship - Birmingham Regional Planning Commission, Birmingham, Alabama