Thirty plus years in positions that focus on customer service. I am good at listening to customers, asking questions to understand their needs and determining the best way to service them, cost-effectively. Meeting deadlines successfully is a challenge that I find rewarding. I am skilled at producing new products, from the design stage, through to finished products that can be easily manufactured. (from high-end jewelry, sterling silver trophies and awards, specialized packaging, to base metal parts) I enjoy working as part of a team to achieve a goal.