Barbara Camargo Email & Phone Number

Amsterdam, Nh, Nl

Cambridge, England, United Kingdom

Leading global provider of robotic-assisted surgical systems, best known for its Versius system, which enhances minimally invasive surgery. Its key clients include hospitals and healthcare providers across Europe, Asia, and the Middle East. With its cutting-edge technology, CMR Surgical is revolutionizing the field of robotic surgery, advancing healthcare globallyProjects: • Working on a Cost-cutting project to reduce in 20% import duties and logistics costs• Exview System implementation for controlling 100+ monthly inbound and outboundKey-achievement:• Cross-Department Collaboration with internal teams, such as sales, operations, and finance, to ensure alignment on supply chain activities and creating a new and optimized flow with responsibilities and SLA for each department• Responsible for managing relationships with suppliers and third-party logistics providers, negotiating contracts including the new partnership with 2 new providers decreasing in 10% the transportation costsResponsibilities: • Forecast, optimize and plan demand forecasts to align supply chain capabilities with business needs• Management of inventory levels, optimizing stock to meet demand without overstocking• Lead continuous improvement initiatives using Lean Six Sigma methodologies to eliminate inefficiencies• S&OP facilitation• Manage and process purchase orders, including creating requisitions, tracking orders, and ensuring timely deliveries• Oversee the logistics shipping process, including freight scheduling, rate negotiations, and compliance with regulatory requirements• Lead or support supply chain-related projects, ensuring they are completed on time and meet objectives, as a project management• Perform periodic audits of inventory to verify accuracy and identify discrepancies

Denmark

Global leader in engineering solutions, specializing in energy-efficient technologies. Its key clients include companies in sectors as automotive, refrigeration and industrial automation. With operations in over 100 countries, plays a crucial role in innovation and sustainabilityProjects: • Reduce Tax and Import Duties working close to broker to define strategies for customs process using the AEO benefits, we got more than USD 100.000 in reduction• LATAM representative of Freight Flow and Lead Time optimization committee and joining a global and team, searching for improvements on delivering time and reducing the lead time for 3 SKUs in 15%.Key-achievement:• Lead a team with 3 members while creating a productive, high-energy and achievement-oriented environment• Responsible for training the company employees and driving continuous improvement in customer service operations to understand the tools and create a smooth flow between the departments• Invited to be the LATAM representative in the global committee for Implementing strategies to optimize supply chain speed and cost, using tools like total cost modelingResponsibilities: • Collect and analyze supply chain data to improve processes and decision-making (e.g., inventory, cost, shipping times)• Identify and implement process improvements to enhance efficiency and reduce costs across the supply chain• Create and manage regular reports and metrics on KPIs like cost, inventory, and shipping efficiency to support decision-making• Design data-driven reports and dashboards for tracking supply chain performance• Lead supply chain project management, including implementation of new tools, systems, or processes• Regular and good communication with senior leadership and stakeholders about supply chain performance, improvement opportunities• Assist in long-term supply chain strategic planning, aligning strategies with overall business goals

Denmark

Projects: • Generate more than USD 500.000 in cost savings and a lead time reduction in 25% by searching for a new logistic route for 2 SKUs to attend a important assembly line in Danfoss Power Business Unit in Caxias do Sul• Be part of a big system implementation project ERP SAP/OSGT and became a key-user. A big project with 1000+ working and test hoursKey-achievement:• Identifying root causes and proposing solutions and responsible for the negotiation and implementation of a big logistics provider which solved supply chain bottlenecks and inefficiencies by 20%• Identify opportunities for cost-saving through process improvements or negotiation with suppliers it was possible to reduce costs in almost USD 1 million/ year• Use ERP systems (e.g., SAP, Oracle) to manage supply chain data and workflows gave me the opportunity to become a Super User and focal point for solving issuesResponsibilities: • Analyze supply chain performance and identify areas for improvement• Operational coordination overseeing daily operational activities like shipping, logistics and fulfillment to ensure timely delivery• Collaborate with cross-functional teams (e.g., procurement, logistics, sales) to improve processes.• Ensure compliance with regulations and company policies regarding procurement and shipping• Assess supplier risk and create contingency plans to mitigate disruptions• Research market trends and best practices to improve the supply chain strategy• Manage logistics and transportation processes to minimize delays and costs

Denmark

Projects:• Optimize daily export activities, considering 100+ deliveries/month, cleaning data, creating spreadsheets control and alignin the flow with planning team • Ensure smooth migration of data and new processes, adding 70+ imports/month for a new business unit acquisitionKey-achievement:• Investigating on freight claims with providers (damages, discrepancies) which provided a reduction in 60% the number of damaged goods and lossResponsibilities:• Coordinate and manage daily import and export process • Customer service satisfaction• Monitoring of processes with foreign trade players• Coordinating logistics and delivery schedules to optimize efficiency• Cross-department collaboration by working with other departments to identify and close operational gaps• Risk management by identifying and mitigating risks within the supply chain

TASK Global Forwarding is a logistics company specializing in international freight forwarding services, including air, sea, and ground transport. Known for working with a diverse range of industries, their primary clients include manufacturers, retailers, and supply chain partners. With global reach and expertise, TASK plays a significant role in optimizing logistics and supply chains for businesses worldwideProjects:• Supply chain optimization• Development of new transportation routes• Logistical risk management• Sustainability and green logistic• Customs and regulatory complianceKey-achievement:• Resolve customer issues and understand needs by handling complaints and providing a solution, reducing logistics issues by 50%Responsibilities: • Coordinate the customer orders receipts, processing, and tracking of customer orders to ensure timely delivery• Maintain regular communication with customers regarding order status, delivery timelines, and any issues• Coordinating shipments, working closely to shipping carriers and internal teams to organize and oversee the logistics of outbound deliveries• Track shipments, monitor and provide updates on shipment progress and delivery schedules to clients• Support the development and execution of supply chain strategies to meet business and customer needs• Work with suppliers and external partners coordinanting and ensure materials are delivered on time

France

AXA Assistance is a leading global provider of assistance services, specializing in travel, health, automotive, and home support. The company’s extensive global network and expertise make it a key player in emergency assistance and customer care, operating in over 200 countries.Projects:• Project to improve customer service efficiency and response timeKey-achievement:• Increase Customer Service response in 30%;• Ensure that all customer queries are responded to within the set service-level agreement of 1 hourResponsibilities: • Manage and resolve customer complaints with professionalism and empathy, ensuring customer satisfaction• Efficiently process orders, returns, and exchanges to ensure accuracy and timely completion• Maintain and update customer information in company databases• Work closely with other departments (sales, logistics, billing, etc.) to resolve customer issues and provide a seamless service experience​• Address issues related to billing, payments, and refunds, ensuring customers are informed and updated about their transactions• Stay updated on company products, services, and policies to provide informed and accurate responses• Document and report customer feedback to help improve products, services, and processes​• Escalate complex or unresolved issues to senior team members or managers for further handling​

Executive Mba, Logistics, Materials, And Supply Chain Management

Fondazione CUOA, founded in 1957, is one of Italy's most prestigious business schools, specializing in management and business education..

Executive Mba, Logistics, Materials, And Supply Chain Management

Universidade Paulista (UNIP) is one of Brazil's largest private universities, established in 1988, with campuses across several Brazilian.

Bachelor'S Degree, International Business, Trade, And Tax Law

Grade 5/5 FATEC is a renowned public institution in Brazil, known for providing high-quality, tuition-free technical and technological.

Exchange For English Study, English Language And Literature/Letters

For a month I had the opportunity to live in Toronto, Canada with the main purpose of learning English. It was a great opportunity.

Exchange For Spanish Study, Spanish Language And Literature

For a month I had the opportunity to live in Buenos Aires, Argentina with the main purpose of learning Spanish. It was a great opportunity.