• Identified and implemented data management best practices using pre-designed macros and external programs to improve the efficiency and accuracy of data analysis• Managed relationships with multiple clients by discussing their needs and implementing solutions in order to enhance their satisfaction from provided services• Performed various tests of data management tools and technologies to evaluate their efficiency and effectiveness in data analysis and reporting activities• Used computer and computer systems to download and analyse data and process reports with advance working knowledge of as Excel, FIS Application Services and vendors such as Bloomberg, SIX Financial Information or Jira• Mentored associates during onboarding period by conducting both theoretical and practical training as well as oversaw them with their first tasks to ensure reports were properly processed

Identified and implemented data management best practices using pre-designed macros and external programs to improve the efficiency and accuracy of data analysis• Performed various tests of data management tools and technologies to evaluate their efficiency and effectiveness in data analysis and reporting activities• Used computer and computer systems to download and analyse data and process reports with advance working knowledge of as Excel, FIS Application Services and vendors such as Bloomberg, SIX Financial Information or Jira• Mentored associates during onboarding period by conducting both theoretical and practical training

• Provided excellent customer service by greeting and assiting guests in a friendly and efficient manner to ensure they had a memorable experience• Assisted in organizing and hosting unique events by announcing exclusive deals to attract and engage customers• Collaborated with the sales team to meet revenue goals by making effective sales and reservations with expertise use of OpenTable platform and MICROS Simphony (TM) POS system