• Assistance to the itinerant salesmen based in Italy and France in the management and administration of commercial projects;• Participation to the development of the Italian market through an activity of prospection and appointment booking with potential customers; • Customer support (via e-mail and telephone) and participation to the maintenance of the CRM;• Preparation of quotes, control of the stock and communication with the production unit;• Follow-up of quotes and orders;• Management and resolution of complaints;• Interface between customers and transporters, organization of shipments.

• Customer support (via e-mail and telephone)• Preparation of quotes and invoices• Follow-up of the orders• Management and resolution of complaints• Management of returns and refunds• Interface between customers and transporters• Relations with suppliers and search for new suppliers• Drafting of the products description in Italian and Spanish• Publication of the products on the website and on the Amazon account• Coordination between the websites of the different markets (France, Germany, the UK, Italy and Spain)

• Customer support (via e-mail and telephone)• Preparation of quotes and invoices• Follow-up of the orders• Drafting of the products description in Italian and Spanish• Publication of the products on the website and on the Amazon account• Creation of Facebook campaigns

• Participation in the preparation of tenders for projects of international cooperation, territorial development, technical assistance for the management of domestic and international funds financed by the European Commission and other national and international donors• Contacts with Italian and foreign partner companies and partner search aimed at the establishment of consortia• Translation of documents in English and Spanish

• Awareness campaign on Italy’s role in the United Nations: notes for the Ambassador, web researches, communication on social networks, screening of the documents sent by the Italian Ministry of Foreign Affairs and from the diplomatic network• Contribution to the organization of cultural events• Preparation of dossiers for the Ambassador• Participation to conferences and reporting• Updating of the Montenegro section contents for the website infoMercatiEsteri

• Control the applications for the Erasmus Program• Help students choose the exams to take abroad• Assist students in the preparation of the meeting with the faculty delegate

• Raise awareness about the activities of international organizations such as Save the Children and Unicef through a direct contact with the public• Give information about the different ways in which it is possible to cooperate with those organizations• Promote and sell the products of Save the Children Italia Onlus and of the Italian committee for Unicef Onlus