Retail ManagementAccurate Cash HandlingStore Open-Close ProceduresOutstanding Communication SkillsExceptional LeaderTeam OrientedReliableFlexible ScheduleEXPERIENCE:Otc Manager Walmart Canada 2007-2013Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquires and resolved complaints. Stocked and restocked inventory when shipments were received. Organized the sales floor to meet company demands. Directed and supervised employees, engaged in sales, inventory taking and reconcilling cash receipts. Wrote order supply requests to replenish merchandise. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Contributed to merchandising ideas at team sales meetings.