Barbara Crivello Email & Phone Number

Turin Area, Italy

o Assistance to Head of Quality;o QMS management according to ISO9001:2015 standard;o Auditing;o Corrective actions management.From September 2012 QMBerater in VW Konzern.

o Operative settlement of new Business Travel Office within Purchase Management;o Improvement of internal procedures and forms;o Cost monitoring and indexes management;o Definition of travel purchasing best practise to reach company targets;o Relationships and contract management with travel suppliers.

Besides the department coordination and the assistance to the P&Q Director:o Definition, issue and update of Quality Manual and QMS documentation (EN 9100 std);o Improvement plan management;o Quality training to new entry;o Certification maintenance management;o Internal audits execution;o 2nd and 3rd parties audits assistance;o Preventive and corrective actions management;o Issue and updating of organization charts with photos for Top Management;Main targets for Quality: first Quality certification of Spanish company and implementation of certification for the Headquarters according to EN9100 aerospace quality standard

o Management of secretariat;o Language assistance to engineers;o Assistance to Technical Director;o Project planning issue;o Conference rooms organization;o Health expenses refund procedure for managers;o Management of business travels for the staff of technical areao Management of business travel suppliers, contracts and indexes.

Contract change to part time after maternity leaves.Assistant to project management for Italian and Korean customerso Translation of technical documentation;o Customer care;o Assistance to project resident personnell;o Extra-contract activities management.

Assistance to the Managing Director and his son:o Management of agenda, travels and confidential documents;o Sporadic activity of interpreting for the Managing Director;o Project planning and organization charts issue;o Catering services and business lunch organization;o Business travel arrangements for technicians and engineers and managing of commercial relationship with travel suppliers;o Various activities supporting engineering, workshop, purchasing and IT departments;o Issue of first manuals for CAD;o Organization and internal provision of the first office course to secretaries;o Issue and updating of all company templates;o Support to the secretary to the General Director;o Translation of contracts and offers;o Migration of offer calculation from manual to informatic mode.

Assistance to project manager for a North-American customer:o Translation of technical documentation;o Suppliers and customers care;o Assistance to project resident personnell.

Turin Area, Italy

Secretary to the Managing Director and assistant to commercial department:- Managing Director agenda and travels organization;- Interface to suppliers;- Offer issue;- BOM and instruction manuals translation.The company was a satellite company of ELFIN dealing in welding machines and transferring know how to customers in India, Pakistan and Egypt.

Turin Area, Italy

Seasonal employee in a photographic laboratory:- reception of customers- administrative support