Customer Service Representative
Standard Life Assurance Company
Providing illustrations for annuity, life, investment, private health insurance and pension contracts. Answering enquires from Policyholders and Financial Advisers. Setting-up group personal pension schemes. Administering annuities. Responsible for training and development of members of the team. Facilitating team discussions for implementation of Standard Life's business objectives.Writing business letters stating clearly the facts and situation. Keeping detailed and accurate records of transactions.To respond to enquiries from internal and external customersTo underwrite for life cover Responsible for reconciliation of office petty cash. Designate workloads for team and deputised for my manager when absentDealing with commission enquires from Financial Advisers