Barbara E Jones Email & Phone Number
Who is Barbara E Jones? Overview
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Barbara E Jones is listed as End User Consultant and Personal Computer Analyst at National Academy of Sciences, a company with 785 employees, based in Hyattsville, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Barbara E Jones.
Barbara E Jones previously worked as End User Consultant at National Academy Of Sciences and Deskside Support at Perot Systems / Parsons Transportation Group. Barbara E Jones holds Associate Of Arts; Diploma, Internetworking Technology from Strayer University.
Email format at National Academy of Sciences
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About Barbara E Jones
Service driven technical support professional with over 19 years customer service experience and providing software, hardware, client/server and networking technical support; profoundly knowledgeable in rapidly diagnosing, troubleshooting and resolving client issues within deadline. Self driven with excellent organizational and interpersonal skills and the ability to communicate with technical and non-technical users to achieve a set goal.
Listed skills include Technical Documentation, Technical Support, Software Installation, Windows Xp, and 3 others.
Barbara E Jones's current company
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Barbara E Jones work experience
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End User Consultant
Current- Utilizes Cherwell IT Service Management system for documenting and managing incident and service requests
- Mentors and oversees the work of the PC analysts. Serves as a resource to lower level End User support staff.
- Provides phone, Email and onsite support for National Academy staff. This support includes workstation hardware and software, email and other office applications and related computing platforms to include mobile.
- Oversee the rollout of hardware and software installations, the replacement of existing equipment as needed
- Composing and updating technical documentation to be used by technical and non-technical staff including manuals and installation guides.
- Oversee the maintenance and quality of records in the inventory management system
Deskside Support
Partnered with Manager of Desktop Support team to provide technical support to the users at Parsons Transportation Group.Log and track requests in Remedy ticketing systemSet-up and configuration of new machines and the replacement of existing equipmentConducted Software Training sessions for end usersAssisted with company migration from Lotus cc:Mail to.
Colleagues at National Academy of Sciences
Other employees you can reach at nasonline.org. View company contacts for 785 employees →
Kayla Hart, M.P.S.
Colleague at National Academy Of SciencesBowie, Maryland, United States, United States
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AZ
Aleksandr Zolotarenko
Colleague at National Academy Of SciencesKyiv, Kyiv City, Ukraine, Ukraine
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AH
Anna Hall
Colleague at National Academy Of SciencesReston, Virginia, United States, United States
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CP
Carol Petrie
Colleague at National Academy Of SciencesSilver Spring, Maryland, United States, United States
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ER
Elisabeth Reese
Colleague at National Academy Of SciencesWashington, District Of Columbia, United States, United States
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RL
Rick Loverd
Colleague at National Academy Of SciencesLos Angeles, California, United States, United States
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DG
Dixie Gordon
Colleague at National Academy Of SciencesWashington, District Of Columbia, United States, United States
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CB
Cotilya Brown
Colleague at National Academy Of SciencesWashington DC-Baltimore Area, United States
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LR
Landus Robertson, Sr.
Colleague at National Academy Of SciencesUnited States, United States
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VH
Victoria Harriston
Colleague at National Academy Of SciencesWashington, District Of Columbia, United States, United States
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Barbara E Jones education
Associate Of Arts; Diploma, Internetworking Technology
Diploma, Network Engineering And Management
Frequently asked questions about Barbara E Jones
Quick answers generated from the profile data available on this page.
What company does Barbara E Jones work for?
Barbara E Jones works for National Academy of Sciences.
What is Barbara E Jones's role at National Academy of Sciences?
Barbara E Jones is listed as End User Consultant and Personal Computer Analyst at National Academy of Sciences.
Where is Barbara E Jones based?
Barbara E Jones is based in Hyattsville, Maryland, United States while working with National Academy of Sciences.
What companies has Barbara E Jones worked for?
Barbara E Jones has worked for National Academy Of Sciences and Perot Systems / Parsons Transportation Group.
Who are Barbara E Jones's colleagues at National Academy of Sciences?
Barbara E Jones's colleagues at National Academy of Sciences include Kayla Hart, M.P.S., Aleksandr Zolotarenko, Anna Hall, Carol Petrie, and Elisabeth Reese.
How can I contact Barbara E Jones?
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What schools did Barbara E Jones attend?
Barbara E Jones holds Associate Of Arts; Diploma, Internetworking Technology from Strayer University.
What skills is Barbara E Jones known for?
Barbara E Jones is listed with skills including Technical Documentation, Technical Support, Software Installation, Windows Xp, Hardware, Windows 7, and Mac Os.
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