Barbara Fields Email & Phone Number

Atlanta, Georgia, United States

•Perform SLM/SR Strategic Account Review and reported findings to the Account Management team•Uploaded and posted Call Pack reports from a Shared folder on the C drive to a decimated pick up folder for Account team review•Analyze all rejected FLM billable opportunities that the Accounts Service team requested monthly•Scheduled a strategic review of all Accounts/SRs •Report % of all SRs Billed after a review•Become a Call Pack FLM Services Revenue Subject Matter Expect•Managed Services to ensure that the necessary capabilities and processes are in place to support services sales compensation for new signings and new managed services.•Assist Sales team with uploading Monthly Sales Compensation pay and submit HR transaction forms for compensation pay-out.•Validate Quotes and Schedule 1’s to ensure all criteria are net•Identify Managed service SID’s that will be included in the customers package

Duluth Ga

• Reporting: Partnership with Account team, produce Critical Care &SAM Standard reports for review of Exceptions by profile, Automatic Mitigation by profile • Process No Quibble ‘ATM Service Guarantee’ for Customers, submitted No Quibbles thru ERP system for invoice processing • Execute EDW Query for service history, Validate entitlement by way of US Agreement & Billing (D1), Validate Customer PO by way of Invoice Engine Management Access • Program and delivery RIM handheld Device to NCR customer service CE’s• Update and validate Fuel Cards and Terminations CE’s thru Fleet view and Voyager data base

Atlanta Ga

•Responsible for ensuring compliance with all established operational Processes and financial controls within a Specified Geographic Region. •Scheduling of audits and cycle counts for each field stocking Location within the region. Maintain accuracy of the inventory records and prepares the necessary inventory Adjustments. •Responsible for supervising implementation of logistics programs, processes, and Initiatives that impact financial, Operational and service level results. •Governing the ordering, Stocking, disbursement, Processing and shipment of service parts inventory are performed •Responsible for performing the requirements planning Function, which includes provisioning, replenishment Positioning, excess identification, and backorder management. •Implemented a new process for distributing inventory from the parts room•Responsible for the Acquisition, distribution and control of Service parts inventory