Case Management Manager
Current• Manage a team of LWI SBP and Restore LA Buyout & Incentive Program, Solution 4 Case Managers day-to-day program activities and provide direct management. • Implement Program policy and procedures requirements within HUD CDBG-DR and CDBG-MIT guidelines established for the LWI SBP and Restore LA Solution 4. • Develop and implement Standard Operating Procedures (SOP) for the LWI SBP Program. • Develop and implement policies and procedures for the Program application intake process. • Certify applicants for program participation based on eligibility determination. • Generate reports regarding the progress of the client’s file in accordance with Program standards, federal and local guidelines, and requirements. • Worked with the LA Office of Community Development staff and other contractors to implement HUD, CDBG-DR, and CDBG-MIT guidelines and federal and state grant policies.