Schedule and conduct structured interviews for Clinique Consultant and Counter Managers candidates across North America. Proficient in third party talent evaluation (Talent Plus). Analyze candidates’ responses to determine natural talent toward sales, service, relationship building, problem solving, and attitude. Provide written and verbal feedback, along with hiring recommendations, to management. Reduced turn over 7% in nine months.

Strategically managed Clinique brand regional business producing $10 million in annual sales. Provided leadership for team of 72 Sales Consultants in territory consisting of 21 stores with multiple retailers in Louisville, Lexington, Eastern Kentucky; Indianapolis, Indiana; Cincinnati and Dayton, Ohio. Developed product mix, maintained inventory levels and marketing calendars. Executed promotions. Drove sales through a customer-focused approach, training and motivating sales consultants to continuously build business. Results: Out-performed company sales norm by an average of 3.5% every year for 10 consecutive years. Selected by senior management as one of 15 trainer/mentors in the U.S.Coached and trained new Field Sales Executives. Facilitatedmanagement training programs for peers and store-based sales managers.  Earned the prestigious award, Account Executive of the Year, for achieving highest percentage of sales over plan. Only Account Executive (out of 112 in the company) to win this award twice. Cultivated sales leadership, continually coaching and developing staff resulting in 41 promotions – 5 to executive-level positions with Clinique and 36 to store-level sales management positions with retail partners. Reduced employee turnover and maintained level 4% below company average by partnering with customers (retailers) to hire talented sales associates and to implement successful employee retention programs.  Minimized out-of-stock situations by closely monitoring stock levels and working collaboratively with corporate buyers and in-store teams.

Recruited, interviewed, trained, developed and motivated a team of 90 make-up artists in a 3-state area. Built business by attracting new customers during 100+ special events per year. Worked closely with corporate buyers, retail partners, and in-store sales teams to ensure event success. Negotiated necessary space and locations for event set-up, special staffing hours, advertising, and goals with local retail management. Analyzed inventory with buyers to ensure appropriate product mix and stock levels for each event. Increased sales by more than 32% over previous years. Grew event revenues from $550K to $2.9MM. Expanded leadership from 17 to 90 make-up artists