Manage social media planning for execution of marketing strategies and community management.Monitor online presence of company’s brand and engage with users, strengthening customer relationships Maintained strong social media and brand presence across Facebook, and Instagram platforms.Developed online marketing campaigns, effectively increasing followers by 8% since I started managing the account and driving brand awareness.

Digital Marketing for Small Business and Entrepreneurs.

Primary contact (digital project manager) for US-based digital marketing agencies.Developed team objectives and goals.Managed all aspects of training for web developers.Proposed and helped enforce business rules and processes at Digizent and for Digizent clients.Conducted client meetings daily to provide project status updates.Managed high-volume development team in order to ensure timely delivery.Maintained production calendar and communicated resource and project status.Tracked team efficiency and developed reports for clients.

Training and development of team members.Ability to anticipate client needs by offering solutions before requested, updating clients in a timely manner.Ability to handle large volume of requests with speed, accuracy, and thoroughness of response.

Coordination and communication with the Client Services Team located in the Knowledge Center to oversee training, procedures, and recruitment of staff.

Senior Project Manager for Quantitative and Qualitative projects, involving all LATAM countries, and being main point of contact with clients and internal teams in different WorldOne offices, with the following responsibilities:- Coordination of domestic and international projects with LATAM countries, working with a team of programmers, quality control, and project managers involved.- Collaboration with Sales team to make the best proposals for clients, and with Operations team to optimize processes to help LATAM clients’ transition to online methodology.- Training of LATAM Project Managers and local clients in online methodology. - Assignment of projects based on project manager experience and workload.- Responsible for interviewing and screening new candidates for Project Managers for US clients.- Selection and management of vendors in LATAM countries.

Manager in charge of international and national accounts such as Banamex (CITI), Genomma Lab, Kraft, McCormick, Samsung, ING.

a) Training and coordination of field supervisors and interviewers.b) Translation of all Project materials.c) Result analysis of all projects, recommendations and insights that helped clients to develop the best strategies for their products and services.d) Financial control of all expenses for each Project.