Barbara Hooker Email & Phone Number

Menlo Park, California, United States

Review and write daily reports and post incident reports checking for accuracy and completeness using strong analytical skills.• Comply with Federal regulations 49 CFR Parts 217, 219, 225, 228, 234, and 236 as well as railroad policies, procedures and safety rules while supervising daily operations.• Direct supervision of the Caltrain Control Center Train Dispatchers (CCTD) and Communication Clerks/PIDS/Crew Callers in accordance with Company policies, procedures, contractual requirements and applicable laws and regulations.• Provide prudent and efficient train movement decisions in accordance with with CFR 49 Regulation 217 and all safety policies and Hazmat procedures ensuring compliance and timely execution of Standard Operating Procedures (SOP), Emergency Plans, and Special Instructions.• Coordinate the implementation of emergency plans while administering emergency phone calls within the Operations Department and with other departments and/or agencies in accordance with the appropriate protocol to identify patterns of service failures for investigation and correction.• Responsible for conducting Operational Efficiency Testing for dispatchers and other employees assuring dispatching staff is proficient in physical characteristics of territories they are qualified on.

San Bernardino, California, United States

Provide safe and efficient movement of trains over assigned subdivisions in coordination with train crews, train-masters and fellow dispatchers using written and oral communication.• Allowed maintenance and engineering forces optimum time available for inspection, repair, and capital improvement of railroad track, structures and signals• Complied with company and federal (FRA) safety rules (GCOR), policies, and procedures• Schedule the movement of trains to provide safe meets and passes for passenger and freight trains.• Managed unexpected events and emergency situations to protect the public, railroad employees, and railroad property in a timely fashion using strong analytical and communication skills in coordination with emergency services personnel, company officials, maintenance employees and train crews.• Maintain detailed and accurate records and reports of train movement and track maintenance schedules using a variety of manual processes and computerized software applications such as TSS and TMDS, and providing detailed written reports.