Barbara Knudson Email and Phone Number
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10+ Years of experience in the SaaS and PropTech industry. Specializing in Leadership, Project Management, Onboarding and Software Implementation, Software Integrations, Client and Partner Relationships, and Organizational Strategy
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Senior Manager Professional ServicesZego Jan 2023 - PresentSan Diego, California, UsManaging the Project Management & Implementation Teams
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Manager Project ManagementZego May 2021 - Jan 2023San Diego, California, UsManaging the Project Management Team
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Associate Manager, ImplementationZego May 2019 - May 2021San Diego, California, UsManaging the Implementation Team
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Lead Onboarding Specialist (Currently Known As Implementation Project Manager)Zego Jan 2016 - May 2019San Diego, California, Us• Managed Implementation Projects and ensured clients were successfully onboarded onto our platform• Created project plans and developed onboarding timelines with clients based on their requirements and the products being implemented and ensured milestones were completed on time.• Facilitated meetings with compliance, marketing, engineering, product, Software Partners, our training team and our clients in order successfully onboard our software.• Configured the software integration and technical settings required to implement the product and aided in the creation of our Implementation team• Liaison between our engineering team, clients and software partners to ensure a seamless integration between our service and the client’s software• Devise marketing campaigns with our clients to increase resident utilization of our service• Conducted training sessions on our products • Motivate and mentor the onboarding team which includes initiating and executing 1 on 1 weekly performance meetings with the team members
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Client Account Manager - Client SuccessZego Dec 2011 - Jan 2016San Diego, California, Us• Established & maintained strong relationships with 30+ high revenue Enterprise clients in addition to 100+ med-high revenue clients• Managed custom product enhancement requests and bridged the relationship with our Product team• Upsold and promoted add-on products to my client base consisting of 300+ larger scale companies• Worked as a client advocate to improve client retention• Conducted regular account reviews via GoToMeeting to ensure clients are taking full advantage of the benefits of our service and products• Managed client’s marketing efforts to residents offering incentives to increase utilization• Attended tradeshows and traveled to client offices to cultivate our business relationship
Barbara Knudson Skills
Barbara Knudson Education Details
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San Diego State UniversityBusiness Administration: Marketing-Specialization Imc
Frequently Asked Questions about Barbara Knudson
What company does Barbara Knudson work for?
Barbara Knudson works for Zego
What is Barbara Knudson's role at the current company?
Barbara Knudson's current role is Senior Manager, Professional Services at Zego | Project Management & Implementation | PMP.
What is Barbara Knudson's email address?
Barbara Knudson's email address is bj****@****ail.com
What is Barbara Knudson's direct phone number?
Barbara Knudson's direct phone number is +180539*****
What schools did Barbara Knudson attend?
Barbara Knudson attended San Diego State University.
What skills is Barbara Knudson known for?
Barbara Knudson has skills like Marketing, Salesforce.com, Social Media Marketing, Sales, Account Management, Event Planning, Powerpoint, Microsoft Excel, Time Management, Email Marketing, Business Strategy, Project Management.
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