Proud to be responsible for finding new customers who are looking for a professional, friendly and trustworthy unified services and communications partner for their business.

Responsible for the group branding, growth and operational strategies and maximising new business development opportunities with my strong team of high calibre individuals.

A Managing General Agent (MGA) for Property & Liability business underwritten by A rated Lloyd's security.Platinum Underwriting give insurance brokers direct access and influence over underwriters. And by doing so empower them to get the absolute best result for their clients.

I am an experienced New Business and Marketing Consultant and have over 10 years experience in a variety of different sales and marketing roles. My aim is to support and empower you to ‘win more new business’.I feel strongly that the 'telephone' is the pivotal point of sales and marketing, which means we have to be really good at understanding its power to create opportunities and nurture and develop relationships. No matter how we choose to market what we do, be it social media, email marketing, networking, referrals, direct mail etc, at some point during the customer engagement process we will have to speak to them on the phone, build rapport and trust, qualify, and close a sale or arrange a face to face meeting. Seldom is business won without using the telephone. Everything we deliver to our clients, be it a bespoke telephone coaching programme, a fully customised CRM system with ‘click to dial’ functionality and integrated email marketing, or a targeted telemarketing campaign. The ‘pivotal point’ is effective use of the telephone. The Telemarketing Agency and INSUR Sales focuses on two key areas, Telemarketing, and New Business and Marketing Consultancy. We have a successful track record with service sector clients like Insurance Brokers and Site Security companies. They offer peace of mind and heavily rely on trust relationships delivered by people that ensure the job gets done in a cost effective way, by someone who really cares about their business and its potential gaps in risk.This is why there is synergy between us and our clients; we take a consultative approach to any new business initiative and ensure commercial viability by looking at risk vs ROI.

Generating new business opportunities for our clients. To strive to influence my telemarketers on the best sales processes and tools that move with our markets. To offer the best telemarketing experience to all our clients through the highest quality of fully qualified appointment setting and a partnership of values and revenue goals. To act as a pivital point between our client and their prospects and markets. Telemarketing and sales training and consultancy services to our clients.

New business appointment setting for SME and Corporate Clients in a variety of sectors. Training, Campaign Management, Business Development, Recruitment, Quality Control, Database Systems Management, Data Management.

Guitar and Musical Instrument retailer. Everything you need to rock!Owning an independent specialist retail shop taught me that you have to ‘sell what you do and sell what you got!’ Buying the right product lines that delivered exceptional quality and affordability to the customer whilst bringing healthy profit margins was no easy task but was the key to our successful business. Then it comes down to believing in the decisions you have made for the business and selling those products and services to your customer. People still buy from people they trust!The internet was fierce competition, but our personable service and jargon free knowledge, meant that we were ‘on the level’ with our customers. We were always interested in our customers’ opinions of their experience and learned with effective market research that our industry was notoriously patronising and intimidating to customers, especially if they were starting out or picking up an instrument again for the first time in years. Our customer service motto was ‘Let it be the customers five minutes of fame and not ours’! Due to other career progression and young children hitting school age, In 2011, we sold our well established and profitable business as a going concern to a music loving and business focused family.

Having been in sales roles, I had the opportunity to develop my customer service skills in a fast paced operational environment. How did this help my sales ability? Well, firstly I learned to 'listen' more than I spoke, I learned that my 'questioning methods' were the key to establishing what the customers emergency issues were and how to find a solution, and I learned how to use my 'tone of my voice' to enstill reassurance and offer empathy, turning their anger and frustration into customer satisfaction. Advisor in the general and emergency operations contact centre. Promoted to Customer Scientific Assistant for Water Quality and Complaints. Responsible for customer sampling, correspondance within OFWAT guidelines and all water quality related operational enquiries for the Wessex supply area.

Provided lead generation and appointment setting for a field sales team of 4. Qualification based on level of finance required and on what timescale. I managed different UK sales territories for each salesperson.

Client management and new business advertising sales. Successful target driven, daily paid for newspaper..