Front Desk Assistant & Intern
Mar Monte Hotel
Organized keys, guest reservations, and handled guest requests. Welcomed guests to the hotel upon arrival and ensured that they received gifts and other items as requested. Managed payments and cash deposits for parking and room payments for guests. Answered guests questions about the hotel and the surrounding area including giving recommendations for the area. Interned in several different departments to learn skills with other professionals in the industry: including the sales, accounting and housekeeping departments.