I worked closely with leaders from various departments like Customer Service, Materials Management, and others to develop and implement strategic tech plans. My role was crucial in bridging the gap between different corporate areas and IT to enhance process efficiency and tackle operational issues. I led a talented team of Business Analysts and CSV Engineers, focusing on nurturing their skills and ensuring the development and support of business applications were top-notch. I also took charge of managing the IT Applications controls matrix in line with SOX requirements, overseeing both manual and automated controls to ensure everything was up to standard. My involvement ensured that the Business Analyst team's outputs not only met but exceeded quality expectations and aligned with our business goals. I reported to the IT Project Delivery team and senior management, ensuring everyone was on the same page and facilitating clear communication among all project stakeholders. Additionally, I delved into operational data to identify the root causes of any issues and worked on developing effective solutions.Some of my key achievements and contributions in this role include:• Ensured compliance with SOX, GxP, and 21 CFR Part 11 regulations in collaboration with business partners, auditors, and peers for all Enterprise Applications.• Identified and mitigated control deficiencies in close coordination with internal and external auditors, proposing enhancements.• Guaranteed integrity of GxP solutions alongside QA Validation team through meticulous testing and documentation processes.• Fostered effective partnerships with external vendors to ensure timely and efficient delivery of services and solutions.• Identified business requirements and data sources in collaboration with stakeholders to inform decision-making.• Expanded business analysis team to align with organizational expansion, optimizing team performance by managing talent.

I worked closely with leaders from various departments to review and improve our system processes, making everything run more smoothly. Together with my team, we tackled and solved problems as they came up, keeping our projects moving forward without a hitch. I made sure to keep our top executives up-to-date with detailed updates on how the projects were going. I also put together thorough project plans, highlighting the key issues, our approach, and how we'd measure success. We laid out a clear plan of action with specific goals, timelines, and checkpoints. By working with teams from different areas, we managed to head off any issues before they became real problems. I kept everyone in the loop with regular updates, ensuring everyone was on the same page. By joining forces with my team, we quickly found and fixed any snags, keeping our projects on track. I also played a key role in keeping the lines of communication open with all stakeholders, making sure system improvements and support were well-coordinated.In this role, I:• Ensured alignment with annual financial goals through fiscal planning and oversight for IT Applications.• Converted user and functional demands into actionable technical specifications by mapping them out.• Cultivated productive external partnerships by spearheading the assessment and selection of vendors.• Upgraded Microsoft Dynamics AX2009 to D365F&O through execution.• Transitioned from Microsoft Forecaster to Adaptive Insights by leading a budgeting project.• Enhanced business intelligence capabilities by spearheading the implementation of Halo BI.• Merged systems from NetSuite to Microsoft Dynamics AX2009, playing a key role in the acquisition project.• During the acquisition project, led the successful integration of systems from QAD to Microsoft Dynamics AX2009.• Streamlined reporting processes and ensured compliance by implementing FastPath for both SOX and GxP Validation Reporting.

I've carefully analyzed the business requirements to integrate new technologies in a cost-effective manner. My role involved leading the setup of Dynamics AX09 for new product launches, ensuring a smooth integration process. I was also responsible for configuring the Dynamics AX09 ERP system, focusing on achieving top performance and reliability. Additionally, I collaborated closely with stakeholders in lean initiatives, aiming to improve and streamline business processes.A few of my achievements here include:• Revamped Material Returns Process, saving 40+ weekly hours for Customer Service and Materials Management.• Directed Web Ordering Project, saving 30+ weekly hours for Customer Service and Accounts Receivable.• Implemented Microsoft Forecaster for automated annual budgeting.

I played a key role in coordinating global support for SAP Customer Fulfillment and Supply Chain processes, tapping into my knowledge of SAP SD, IM, WM, and MM modules. I made sure our team's work met FDA Quality standards. I also worked closely with different business units, offering guidance on system use, sharing my expertise, and helping with data analysis and system improvements.In this role, I:• Directed quartet of Business Analysts in enhancing Customer Fulfillment and Supply Chain operations.• Bridged business and technical realms, translating user requirements into system functionalities while upholding quality protocols.• Spearheaded creation of IS rotational program for IT interns, facilitating comprehensive 2-year exposure across four distinct assignments.• Ensured seamless team integration and alignment with corporate quality directives and operational excellence.

I worked closely with the Finance, Sales, Marketing, and HR teams to design solutions using SAP, ACCPAC CRM, and other business systems. I also provided direct support to SAP users and took care of maintaining our business applications, tackling enhancement requests and user problems. I led several projects from start to finish, one of which involved creating an online Web hire process.In this role, I:• Optimized organizational email marketing usage and integration.• Convened cross-disciplinary teams for requirement gathering, RFP preparation, and vendor evaluations for Customer Services system overhaul.• Developed online instrument to streamline annual salary planning procedure.

Provided business analytical support focused on Analogs SAP systems initiatives. Worked directly with internal business partners, developed general and detailed specifications system solutions to resolve business issues. Communicated and presented systems proposals to business constituents that includes tactical roadmaps, logical designs, system training and implementation plans. Presented requirements and provided internal development resources with business objectives that drove specific project initiatives. Assisted with system testing and training. Was the primary contact for SAP WM initiatives. Provided business analysis, integration and development support to implement SAP/WM applications. Synthesized business requirements and logical designs for systems implementations. Provided project management support for various systems deployments and related process changes.