• Executive Assistant for the CEO • Supported Board of Directors (min. 6 meetings per annum) & its Executive Committee; coordinated small meeting & Board meeting logistics; prepared minutes, materials; sent out meeting requests, reminders, agenda, & materials in advance• Board of Directors (20+ Directors) included Sprint, Polsinelli, KC Federal Reserve, Polsinelli, Lockton, JE Dunn, KHPA, KU Med Center, Truman Med Center, & more• Closed the office, archiving all files (electronic and paper), as well as disposing of all tangible assets according to 501c3 laws. Was the last one out the door.• Annual audit preparation & documentation, as mandated by the Board of Directors for a 501c3 (3 audit years over 1½ year tenure)• A/P & A/R. Achieved a 2R2 D&B rating (rated in upper 7% of like-size businesses for financial stability)• Evaluated, negotiated for, & bought office equipment, furniture, & supplies (including printers, scanners, etc.)• Created, installed, & managed hard-copy files in addition to e-file information storage & retrieval for all corporate document files (reports, correspondence, and more)• Processed & documented information requests in accordance with federal privacy regulations & laws• Oversaw operational requirements of the physical office; served as the liaison between CareEntrust and their vendors, including building management, security, & maintenance• Arranged conference calls & video conferences, many of which were recorded and archived

• Developed WebEx educational seminars as events and meetings for over 150 participants• Edited in-house publications for clients and associates• Planned the multi-tiered annual off-site benefits conference (~500 attendees)• Prepared PowerPoint presentations directed to clients• Intranet/internet maintenance: Daily postings to the LBG intranet, as well as e-blasts using Group Mail

Executive Assistant to the Mid-America Division G.M. & Coca-Cola Enterprises Vice President• Highly confidential position assisted the chief executive of a 4-state division (2100 EE in 20 branches)• Gatekeeper for & manager of chief executive’s calendar, email, phone & correspondence (confidential and routine). Coordinated his conference calls and video conferences.• Meeting planner for all division-wide & national meetings, including catering, meals, entertainment, & housing. Chose sites by working with sales departments. Negotiated and signed facility contracts.• Prepared reports, presentations, name tags, & meeting materials for 4 to 200 participants• Resolved all customer complaints directed toward the chief executive• Made all travel arrangements, private & commercial flights, as well as coordinating them with other travelers from other divisions/branches, as well as Atlanta corporate office. Completed all executive’s expense reports.• Coordinated and/or chaired employee community activities (e.g., Kansas City Chiefs, JDRF, & more)• Coordinated all facility reservations and IT resources for the division headquarters• Provided/coordinated advanced work at hotels, restaurants & entertainment for CCE corporate executives• Project coordination at the chief executive’s direction

Planned, coordinated, & administered internal, regional, & national events for a nationally-accredited CME dept. • Administered CME including published materials, on-line enduring materials,& distance education, plus more• Interacted w/ national speakers, hospital staff, university admin., specialty societies, community organizations• Composed event brochures, meeting syllabi, & marketing for regional/national meetings within event budgets• Coordinated CME Dept. Advisory Committee meetings, event planning committees, event faculty, and support services (e.g., media, graphics, photography, and more) at multiple institutions• Took minutes, composed reports for and responses to the Accreditation Council for CME

Executive Secretary & Office ManagerDepartment of Emergency Medicine (DEM) 9/1990 to 9/1995 Administrative support for the department’s Professor/Chair included:• Research support for peer-reviewed journals, editing manuscripts, grant & abstract preparation • Edited and prepared Institutional Review Board protocols• Created slides, figures, and poster presentations• Maintained Curriculum Vitae (ranging from 12 to 90 pages; 1 to 3 volumes)• Established and maintained financial accounts and records for research grants and all professional accounts, as well as completing and tracking all expense reports.• Made all travel arrangements, national & international• Took minutes at staff & department meetings for residency documentation• Supported PGY-1 residents from match to graduation (documentation, rotations, etc.)Senior SecretaryCoordinated the education of the seven postgraduate year-one emergency medicine residents Appointed Assistant LAN Administrator (1992)Honored as the “Emergency Department Staff of the Season, Fall 1994” by the clinical staff (M.D.s, residents, and nursing staff) of the Emergency Department.Provided administrative support for:• Medical Director, City of Kansas City, Missouri Emergency Medical Services• The DEM Research Co-Directors o President-Elect/President, Missouri Chapter of the American College of Emergency Physicians, a politically-active physicians’ associationo William A. Watson, PharmD, FABAT, Clinical Professor, Schools of Medicine and Pharmacy. Dr. Watson was a Consultant to the World Health Organization, President of the American Board of Applied Toxicology. Responsibilities included, preparation of the international board certification exam for toxicologistsSecretaryReported to and assisted the DEM Executive Secretary, preparing routine correspondence, manuscript submissions, and algorithms