As the CFO of GOA-TECH, I oversee the direction and coordination of the company. I am responsible for staff management, department supervision, expense control, and growth. While GOA-TECH is continuously growing and changing, I often find new ways to deliver services more efficiently and meet the expectations of our clients. As Director of Operations, I also oversee the billing department by maintaining all invoices and ensuring the profitability of the company.

Interviewed all the sales associate positions candidateHired all the sales associatesTrained all the sales associatesMonitored conversations with customersSupervised the verification & quality control departmentProvided daily goals to the sales associatesCoached each sales associate individuallyCommunicated department daily goals

The FallsMTM Merchandise Team ManagerResponsible for the 3rd Floor all of Home Store, Wedding Registry & Kids DepartmentMerchandise Presentation & Pricing Implemented Quarterly company's direction of floor merchandise layout Coached merchandising team on providing Outstanding Customer Service & Product placementOverseed the Receiving Team every morning, provided directions on merchandise placementResponsible for monthly training for the entire store on Shortage GuidelinesMaintained constant communication with the Regional Merchandise Manager & Vendors Sales ManagerManaged Sales for the department of Decorative Home & Wedding RegistryCoached Sales associates on providing Outstanding Customer Service & Product KnowledgeImplemented Quarterly company's direction of floor merchandise layoutCreated awareness among Sales associates regarding merchandise shortage & presentationCommunicated daily sales goals and service expectationsCreated events to drive Sales with Vendors & staffExceeded Yearly Sales Plan by 35%Fragrances & Cosmetics Sales Manager at International Mall Managed Sales for the department of all of the Fragrances, Mac Cosmetics, Elizabeth Arden, Biotherm, Chanel & BenefitCoached Sales associates on providing Outstanding Customer Service & Product KnowledgeImplemented Quarterly company's direction of floor product layoutCreated awareness among Sales associates regarding presentationCommunicated daily sales goals and service expectationsCreated Instore & Outside events to drive Sales with Vendors & staffExceeded Yearly Sales Plan 15%