Project Manager/Senior Business/Scrum MasterManage a project team of 25 employees for the a large client. Led the team through initial implementation to a multi-year product and state rollout project.Manage project team with annual billing of $3.6 million. Act as liaison between the client and the company. Work with the client to prioritize projects and defect fixes.Responsible for integration efforts with multiple external vendors to integrate the vendors’ products into clients system for transactional processing. Examples include credit card processing, recurring EFT processing and one time ACH processing.Manage monthly releases to production for both system enhancements and defect corrections. Mentor and groom business analyst to be successful in the fast paced environment and ensure they are prepared to work on client facing projects. Review and provide direction on business requirement documentation for client projects. Provide guidance on methods to document complex requirements. Led facilitation sessions to gather complex business requirements and translate them into functional requirement documents. Manage the requirements process throughout the life of the project from requirements elicitation to closing the project. Provided support and guidance for the testing team including helping to develop test cases and reviewing test plans. Performed unit testing to ensure all requirements were met and the project was ready for QA delivery. Acted as scrum master leading team through the agile process for a new client implementation project.

Manage a team of 7 business analysts responsible for documenting business requirements for quoting and policy projects for a call center and web environment.Project Manager for medium to large projects. Responsible for the entire project through out the software development lifecycle.

Managed web team consisting of a business analyst and programmer responsible for implementing personal auto quoting and policy projects on the Kemper website.