Barbara Nowak is a Stellvertretende Teamleitung ServiceDesk bei Rhenus Assets & Services GmbH & Co. KG at Rhenus Assets & Services GmbH & Co. KG. She possess expertise in windows xp/7, ms office, cisco unified call, cyphone, crystal reports and 7 more skills. She is proficient in Englisch.
Rhenus Assets & Services Gmbh & Co. Kg
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Stellvertretende Teamleitung ServicedeskRhenus Assets & Services Gmbh & Co. Kg Oct 2013 - Present
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Senior Support SpecialistPagegroup Aug 2008 - Sep 2013Senior Support Specialist in charge of Central and Eastern Europe inside the PageGroup- First-level-support of the client workstations including all installed software/ application packages - Error analysis and troubleshooting of the EDP hardware- Implementation/ changes inside the offices- Reorganisation and support of the telephony system- On-site support, end user training- User administration in Active Directory- Call recording, analysis, prioritization, escalation and closing- Generation of KPI and performance reports for the IT and the management of MP (including information gathering)- Communication to the business (SPOC)- Monitoring of the general IT systems (e.g. CV loading process)- IT asset and & inventory management (mobile devices)- Delegate of the IT Support Manager -
System Engineer And User SupportS&L Netzwerktechnik Gmbh Apr 2007 - Jul 2008On-site support for the customer- Implementation voice over IP telephony system- First-level-support of the client workstations including all installed software/ application packages- Network administration/ monitoring- Error analysis and troubleshooting of the EDP hardware- Operation/ management of EDP consumables- Support of the telephony system - End user training
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AdministratorBbg Gmbh Jun 2002 - Mar 2007Administrator for the LCI group - First-level-support of the client workstations including all installed software/ application packages - Error analysis and troubleshooting of the EDP hardware- Client workstation installation and rollout- Support for the telephony system - Operation and management of all EDP consumables- Cost control and analysis for consumables, telephone and mobile contracts- Project and lead a new mobile telephony system- Assignment of external services- Project of changes of the data processing infrastructure inside the LCI group in Germany and in the European overseas
Barbara Nowak Skills
Barbara Nowak Education Details
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Heinz-Nixdorf-BerufskollegInformatikkauffrau
Frequently Asked Questions about Barbara Nowak
What company does Barbara Nowak work for?
Barbara Nowak works for Rhenus Assets & Services Gmbh & Co. Kg
What is Barbara Nowak's role at the current company?
Barbara Nowak's current role is Stellvertretende Teamleitung ServiceDesk bei Rhenus Assets & Services GmbH & Co. KG.
What schools did Barbara Nowak attend?
Barbara Nowak attended Heinz-Nixdorf-Berufskolleg.
What are some of Barbara Nowak's interests?
Barbara Nowak has interest in Baking, Leisure Sport.
What skills is Barbara Nowak known for?
Barbara Nowak has skills like Windows Xp/7, Ms Office, Cisco Unified Call, Cyphone, Crystal Reports, Citrix, Active Directory, Cisco Unity, Ms Windows 2003/2007, Cisco Unified Call Manager, Zeacom, Ms Windows 2003/2007 Server.
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Barbara Nowak
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Barbara Nowak
Freelance Grafik-Design, Web-Design, Ui-Design, Print, Package-Design, Selbständig Seit 2017Munich -
Barbara Nowak
Senior Manager Bei Wts Group Aktiengesellschaft SteuerberatungsgesellschaftDüsseldorf1wts.de
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