In reference to French speaking customers: - Assistance in problem solving and customer care, with regional coverage- Welcoming at Cagliari Airport (providing tourist information and support in car rental)

Among my responsabilities, there are:- Training and coordination operations of the Reception staff- Management and planning of daily, weekly and monthly tasks- Commercial relations with Tour operators and Travel agencies- Supervision and control of customers and agencies accounting - Concierge and customer care- Check-in and check-out operations- Support to General Manager activities - Events coordinator

Events Manager assistance in all the department activities: telephone inquiries, quotations, contracts, site inspections, equipment of the rooms, customer relations in the pre-visits and during events, and so on.