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Barbara Onwuemene Email & Phone Number

Product Manager| I ensure that your product addresses the pain points and desires of your target market| Fintech Advocate at Interswitch Group
Location: Lagos State, Nigeria, Nigeria 6 work roles 2 schools
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Current company
Interswitch Group
Role
Product Manager| I ensure that your product addresses the pain points and desires of your target market| Fintech Advocate
Location
Lagos State, Nigeria, Nigeria
Company size
1021 employees

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Barbara Onwuemene is listed as Product Manager| I ensure that your product addresses the pain points and desires of your target market| Fintech Advocate at Interswitch Group, a company with 1021 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Barbara Onwuemene.

Barbara Onwuemene previously worked as Product Manager at Interswitch Group and Product Owner- Bills at Nomba. Barbara Onwuemene holds Master Of Science - Msc, Public Administration from Covenant University.

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Interswitch Group

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Profile bio

About Barbara Onwuemene

Your product development process doesn't have to be difficult. I am here to serve as the bridge between your customers and stakeholders.Over the past 2 years and 9 months, I have immersed myself in the product space, specifically focusing on the Bills product at Nomba. As a Product Owner, my role has been multifaceted, requiring me to act as a liaison between various key stakeholders including Product, IT, and Sales teams. This collaborative approach has been instrumental in understanding and effectively translating customer demands into actionable product features, thereby shaping the product roadmaps to align with market needs.One of the core responsibilities in my role has been to evaluate product progress at each iteration. This involves closely monitoring the development process, identifying bottlenecks, and implementing strategies to optimize efficiency and quality. By leveraging agile methodologies, I have facilitated seamless communication and workflow between cross-functional teams, ensuring timely delivery of product enhancements and updates.Data analysis has been a cornerstone of my approach towards product improvement. By meticulously analyzing user data and feedback, I have gained valuable insights into user behavior and preferences. These insights have not only guided product iterations but have also informed strategic decisions aimed at enhancing the overall user experience and driving revenue growth.Testing products and services before deployment has been a crucial aspect of my role as a Product Owner. Through meticulous testing procedures, I have ensured that the products and services meet the highest quality and functionality standards. This proactive approach has minimized the risk of errors or malfunctions post-deployment, thereby bolstering customer satisfaction and trust in our offerings.Beyond the technical aspects of product management, building effective relationships with key stakeholders has been pivotal in driving successful product delivery. Whether internal teams or external partners, cultivating strong and collaborative relationships has been instrumental in navigating complex projects and achieving desired outcomes.

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Interswitch Group
Interswitch Group
Product Manager| I ensure that your product addresses the pain points and desires of your target market| Fintech Advocate
lagos, lagos, nigeria
Website
interswitchgroup.com
Employees
1021
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6 roles

Barbara Onwuemene work experience

A career timeline built from the work history available for this profile.

Product Owner- Bills

Nomba

Lagos, Nigeria

  • Acting as a liaison between the different key stakeholders (Product, IT and sales) to understand the customer's demand for new features and prioritize the product road maps.
  • Evaluating product progress at each iteration
  • Analyzing data to improve the service and increase revenue.
  • Test the Products and Services after development before deployment
  • Build effective relationships with key stakeholders (internal/external) involved in product delivery
Feb 2022 - Jun 2024

Social Media Support Associate

Nomba

Lagos, Nigeria

Regularly connecting with the audience on the organization's social media platforms by responding to enquiries and resolving issues.

Jan 2022 - Feb 2022

Customer Success Associate

Nomba

Nigeria

  • Assisted agents with mobile application setup and login issues.
  • Resolved agents issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention.
  • Analyzed customer issues, escalate issues to the backend, follow up on the resolution, and expedited the resolution process.
Jun 2021 - Jan 2022

Customer Service Agent

Palmpay

Lagos, Lagos State, Nigeria

  • Effectively managed a team of associates.
  • Ensured associates were performing all their job duties and that each and every customer left satisfied.
  • Interviewed and trained new employees by providing knowledge of product/services
  • Managed wide variety of customer service and administrative tasks such as maintaining employee records of training and discipline.
  • Improving the service quality and increasing the sales by developing a strong knowledge of company's products and services.
  • Providing a high level of product and leadership support to representatives and clients.
Feb 2020 - May 2021

Customer Service Executive

Access Bank Plc
  • Account opening, account migration and customer information update
  • Attended to customers complaints, enquiries as well as cross selling and up selling of bank products and services
  • Assisted customers with mobile application setup and sign-up issues
  • Priming, issuance, activation of customers debit card and compilation of card reports on excel sheets.
  • Monitored unauthorized maintenance and sent daily reports
  • Built a strong understanding of our product offering and help customers build new looks and outfits from our available brands
Sep 2019 - Jan 2020
Team & coworkers

Colleagues at Interswitch Group

Other employees you can reach at interswitchgroup.com. View company contacts for 1021 employees →

SA Sunday Awoyeba Sunday Awoyeba Colleague at Interswitch GroupLagos State, Nigeria, Nigeria View → JF John Falade John Falade Colleague at Interswitch GroupLagos State, Nigeria, Nigeria View → CO Chinasa Obichere Chinasa Obichere Colleague at Interswitch GroupDroylsden, England, United Kingdom, United Kingdom View → AE Azibator Ekpe Adefokun Azibator Ekpe Adefokun Colleague at Interswitch GroupNigeria, Nigeria View → IO Ifeoluwa Olaniran Ifeoluwa Olaniran Colleague at Interswitch GroupLagos State, Nigeria, Nigeria View → OA Oketayo Akolade Oketayo Akolade Colleague at Interswitch GroupNigeria, Nigeria View → UA Ufuoma Adegor Ufuoma Adegor Colleague at Interswitch GroupNigeria, Nigeria View → PD Paman Dakat Paman Dakat Colleague at Interswitch GroupJos, Plateau State, Nigeria, Nigeria View → JA Jamiu Aderibigbe Jamiu Aderibigbe Colleague at Interswitch GroupLagos State, Nigeria, Nigeria View → JE Jeh Ette Jeh Ette Colleague at Interswitch GroupLagos, Lagos State, Nigeria, Nigeria View →
2 education records

Barbara Onwuemene education

Bachelor Of Science - Bs, Political Science And International Relations

Crawford University
FAQ

Frequently asked questions about Barbara Onwuemene

Quick answers generated from the profile data available on this page.

What company does Barbara Onwuemene work for?

Barbara Onwuemene works for Interswitch Group.

What is Barbara Onwuemene's role at Interswitch Group?

Barbara Onwuemene is listed as Product Manager| I ensure that your product addresses the pain points and desires of your target market| Fintech Advocate at Interswitch Group.

Where is Barbara Onwuemene based?

Barbara Onwuemene is based in Lagos State, Nigeria, Nigeria while working with Interswitch Group.

What companies has Barbara Onwuemene worked for?

Barbara Onwuemene has worked for Interswitch Group, Nomba, Palmpay, and Access Bank Plc.

Who are Barbara Onwuemene's colleagues at Interswitch Group?

Barbara Onwuemene's colleagues at Interswitch Group include Sunday Awoyeba, John Falade, Chinasa Obichere, Azibator Ekpe Adefokun, and Ifeoluwa Olaniran.

How can I contact Barbara Onwuemene?

You can use AeroLeads to view verified contact signals for Barbara Onwuemene at Interswitch Group, including work email, phone, and LinkedIn data when available.

What schools did Barbara Onwuemene attend?

Barbara Onwuemene holds Master Of Science - Msc, Public Administration from Covenant University.

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